639-3017/02 – Advanced Quality Management Systems (PSMK)

Gurantor departmentDepartment of Quality ManagementCredits6
Subject guarantorIng. Andrea Sütőová, Ph.D.Subject version guarantorIng. Andrea Sütőová, Ph.D.
Study levelundergraduate or graduate
Study languageEnglish
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
SUT0027 Ing. Andrea Sütőová, Ph.D.
TYL0031 Ing. Eva Tylečková, Ph.D.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 3+2
Part-time Credit and Examination 16+0

Subject aims expressed by acquired skills and competences

To obtain knowledge focused on explanation of advanced quality management principles from the point of top managers view, as well as on implementation and development selected methods and tools for various systems measurement, including customer feedback and following methods oriented to discovering areas for quality management systems improvement. To understand special requirements of automotive industry to quality management systems.

Teaching methods

Lectures
Individual consultations
Tutorials
Project work
Teaching by an expert (lecture or tutorial)

Summary

To obtain knowledge focused on explanation of quality management principles from the point of top managers view, as well as on implementation and development selected methods and tools for customer feedback and following methods oriented to discovering areas for quality management systems improvement. To understand special requirements of automotive industry to quality management systems.

Compulsory literature:

VYKYDAL, D. a TYLEČKOVÁ, E.: Advanced Quality Management Systems (Selected chapters). Electronic study support. Ostrava: VŠB-TUO, 2024. Available from: https://lms.vsb.cz/course/view.php?id=143289 The EFQM Model. Revised 2nd edition. Brussels: EFQM, 2021. ISBN 978-90-5236-870-2. Available from: https://lms.vsb.cz/course/view.php?id=143289 DeFEO,J.A.: Juran´s Quality Handbook. Seventh Edition. New York: McGraw Hill, 2023. ISBN 978-12-6582-16-54

Recommended literature:

LUTHRA, S.; GARG, D.; AGARWAL, A. and MANGLA, S. K.: Total quality management (TQM): principles, methods, and applications. Mathematical engineering, manufacturing, and management sciences. Boca Raton: CRC Press, Taylor & Francis Group, 2021. ISBN 978-0-367-51283-5. YANG, K.: Quality in the era of industry 4.0: integrating tradition and innovation in the age of data and AI. Hoboken, New Jersey: Wiley, [2024]. ISBN 978-1-119-93244-4. TEPLICKÁ, K.: Tools and methods of quality management in the context of industry 5.0: science monograph. Ostrava: VSB - Technical University of Ostrava, 2025. ISBN 978-80-248-4804-4.

Additional study materials

Way of continuous check of knowledge in the course of semester

Combined exam. Working-out of two individual projects. Passing running as well as creditś tests. Presentation at 80 % of excercises or seminars as minimum.

E-learning

https://www.vsb.cz/e-vyuka/cs/subject/639-3017/02

Other requirements

There are no additional requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Principles and concepts of modern quality management systems. 2. Leadership and its application at quality management systems. 3. Top management responsibility within quality management systems. 4. Benchmarking – meaning and use within quality management. 5. Customer satisfaction measurement – meaning and procedures. 6. Customer loyalty measurement – meaning and procedures. 7. Programs of partnership with suppliers. 8. Processes, management systems and organization performance measurements. 9. EFQM Excellence Model – fundamentals and criteria. 10. Self- assessment of organizations – meaning and procedures. 11. RADAR framework and its application at quality management. 12. Automotive industry requirements related to quality management systems. 13. Integration of management systems - fundamentals and procedures.

Conditions for subject completion

Full-time form (validity from: 2019/2020 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)		Min. number of pointsMax. počet pokusů
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40  20
        Examination Examination 60  31 3
Mandatory attendence participation: 80%

Show history

Conditions for subject completion and attendance at the exercises within ISP: Completion of all mandatory tasks within individually agreed deadlines.

Show history
Part-time form (validity from: 2019/2020 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)		Min. number of pointsMax. počet pokusů
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40  20
        Examination Examination 60  31 3
Mandatory attendence participation: 80%

Show history

Conditions for subject completion and attendance at the exercises within ISP: Completion of all mandatory tasks within individually agreed deadlines.

Show history

Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2026/2027 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2026/2027 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2026/2027 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2025/2026 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2025/2026 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2025/2026 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2024/2025 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2024/2025 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2024/2025 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2023/2024 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2023/2024 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2023/2024 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2022/2023 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2022/2023 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2022/2023 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2021/2022 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2021/2022 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2021/2022 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2020/2021 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan
2020/2021 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2020/2021 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2019/2020 (N0413A270002) Quality Management and Control of Industrial Systems MKR P Czech Ostrava 1 Compulsory study plan
2019/2020 (N0413A270002) Quality Management and Control of Industrial Systems MKR K Czech Ostrava 1 Compulsory study plan
2019/2020 (N0413A270003) Quality Management and Control of Industrial Systems MKR P English Ostrava 1 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner
FMT+9360 2021/2022 Full-time English Optional 600 - Faculty of Materials Science and Technology - Dean's Office stu. block
FMT+9360 2021/2022 Full-time English Optional 600 - Faculty of Materials Science and Technology - Dean's Office stu. block
FMT+9360 2020/2021 Full-time English Optional 600 - Faculty of Materials Science and Technology - Dean's Office stu. block
FMT-new subjects 2019/2020 Full-time English Optional 600 - Faculty of Materials Science and Technology - Dean's Office stu. block

Assessment of instruction



2024/2025 Winter