115-0306/05 – Managerial Skills (MD)

Gurantor departmentDepartment of ManagementCredits4
Subject guarantorIng. Kateřina Kashi, Ph.D.Subject version guarantorIng. Kateřina Kashi, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Year3Semestersummer
Study languageCzech
Year of introduction2019/2020Year of cancellation
Intended for the facultiesEKFIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
KAS348 Ing. Kateřina Kashi, Ph.D.
MAK011 Ing. Kateřina Mokrá, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit 2+2

Subject aims expressed by acquired skills and competences

1.To describe and explain the 12 key managerial skills that are used, albeit in varying degrees, all managers regardless of hierarchical position in the organization, to discuss the managerial competences required to manage business processes and the involvement of people in their improvement. 2.To diagnose own capacity to cope with managerial skills, which includes this subject, to develop their own capacity so that student can aspire to be a manager in a company to apply the knowledge gained through education and self-study modules of recommended literature for solving case situations to mimic the behavior of managers that students can, through tutorials, observe on the videos, which will be screened to them, to address the case studies of management practice. 3.To get an overview of the theoretical knowledge of the content of basic social and managerial skills and techniques that can facilitate and accelerate management processes, tools of managerial work in the form of record sheets, recommendations that transform the skill to practical implementation, methodological instructions describing the steps in the way of acting manager the management of activities and leadership in the workplace.

Teaching methods

Lectures
Tutorials

Summary

The aim of this subject is to teach students to twelve managerial skills like interpersonal communication, presentation, stress managing, conflict solutions, affecting another people, managing change etc., which depend on personal skills developed by experience and training. They will try even several managerial advancements and activities as authority delegating, action plans of employees motivation, group efficiency influencing and synergic effect creation in the team etc. and they will be solved the company case studies (Ishikaw diagram, Pareto analyses, Brainstorming, Field of force, SMART goals, SPIN, techniques GROW, STEER etc.).

Compulsory literature:

CLEGG, Stewart; KORNBERGER, Martin; PITSIS, Tyrone a MOUNT, Matthew. Managing & organizations: an introduction to theory and practice. 5th ed. London: SAGE, 2019. ISBN 978-1-5264-6009-7. McCORMIC, Jim. The First-Time Manager. Nashville: HarperCollins Leadership, 2020. ISBN 978-1400233588. ROBBINS, Stephen P.; COULTER, Mary K. a DECENZO, David A. Fundamentals of management. 11th ed. Harlow: Pearson, 2020. ISBN 978-1-292-30732-9.

Recommended literature:

PACHTER, David. Remote leadership: how to accelerate achievement and create a community in a work-from-home world. Herndon, VA: Amplify, 2021. ISBN 978-1-64543-539-6. STERNAD, Dietmar. Effective management: developing yourself, others and organizations. London: Red Globe Press, 2020. ISBN 978-1-352-00729-9. VARNEY, Sharon. Leadership in complexity and change: for a world in constant motion. Berlin: De Gruyter, 2021. ISBN 978-3-11-071306-0.

Way of continuous check of knowledge in the course of semester

credit – written credit test

E-learning

https://lms.vsb.cz/course/view.php?id=72609

Other requirements

Basic knowledge of management.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Defining basic concepts, managerial competencies, competency models, managerial competences in the process model, managers' competence at different levels of management, managerial functions and roles. 2. Typology of personality and its importance for managers, perception and its meaning, managerial styles. 3. Communication skills, support communication principles and its usage. 4. Presentation skills, active listening, LISTEN method – active listening and feedback. 5. Process and phase of conflict, role of manager in conflict situations, conflict resolution procedures. 6. Basic concepts, decision process and its structure, selected methods and techniques of decision making (Occam's Razor, Ishikawa Diagram, Brainstorming, Brainwriting, Power Field Analysis, Action Plan, Paret Analysis, Multi-Criteria Decision Making - AHP, ANP). 7. Basic concepts, process of delegation, advantages and disadvantages of delegation for managers and subordinates. Základní pojmy, model moci a vlivu, manipulační styly. 8. Basic concepts, model of power and influence, manipulation styles. 9. Process model of work performance management, impact of motivation on work performance management, motivation strategy, new forms of work. 10. Basic concepts, managerial styles of leadership (Management grid, continuum of leadership, situational leadership, transformational, transactional and charismatic leadership, leadership by Drucker and Covey, manager in the role of coach. 11. Definition of basic concepts, teamwork, team roles by Belbin, development phase of the team, Deming's team circle. 12. Types of meetings, different types of participants and their characteristics, the most common mistakes and shortcomings of meetings, methods and techniques of communication at meetings.

Conditions for subject completion

Full-time form (validity from: 2020/2021 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Credit Credit 85 (85) 44 2
        Písemka Written test 85  44 2
Mandatory attendence participation: Attendance at lectures is recommended. Scope of compulsory attendance at seminars - 80%.

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Conditions for subject completion and attendance at the exercises within ISP: Attendance is not necessary. The student has to fulfill the requirements for the subject.

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Occurrence in study plans

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2022/2023 (B0311A050015) Informatics in Economy P Czech Ostrava 3 Choice-compulsory type B study plan
2022/2023 (B0414A050001) Marketing (S02) Marketing and business P Czech Ostrava 3 Compulsory study plan
2022/2023 (B0414A050001) Marketing (S01) Marketing Communication P Czech Ostrava 3 Choice-compulsory type B study plan
2022/2023 (B0414A050001) Marketing (S02) Marketing and business P Czech Šumperk 3 Compulsory study plan
2021/2022 (B0414A050001) Marketing (S02) Marketing and business P Czech Ostrava 3 Compulsory study plan
2021/2022 (B0414A050001) Marketing (S01) Marketing Communication P Czech Ostrava 3 Choice-compulsory type B study plan
2020/2021 (B0414A050001) Marketing (S01) Marketing Communication P Czech Ostrava 3 Choice-compulsory type B study plan
2020/2021 (B0414A050001) Marketing (S02) Marketing and business P Czech Ostrava 3 Compulsory study plan
2019/2020 (B0414A050001) Marketing (S01) Marketing Communication P Czech Ostrava 3 Choice-compulsory type B study plan
2019/2020 (B0414A050001) Marketing (S02) Marketing and business P Czech Ostrava 3 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction



2022/2023 Summer
2021/2022 Summer