115-0307/02 – Management of Production and Services (ŘVS)

Gurantor departmentDepartment of ManagementCredits4
Subject guarantorIng. Terezie Krestová, Ph.D.Subject version guarantorIng. Terezie Krestová, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Year3Semesterwinter
Study languageCzech
Year of introduction2005/2006Year of cancellation2012/2013
Intended for the facultiesEKFIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
BAR404 Ing. Terezie Krestová, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

- Show the main definitions from the management of production and services, especially in the sphere of structure of production, its organization and planning, standardization, human resources managemet etc. - Figure out the main instruments, methods and processes of managing production system and aplication in practise

Teaching methods

Lectures
Tutorials

Summary

The aim is bring students the basic knowledge of definitions, structure, methods and managing in the field of processes of production and services. Also set up the base of information for the next subjects related to economical system of the company and its management.

Compulsory literature:

ROSSOUW, Dirk. Focus on Operational Management: A Generic Approach. 2nd ed. Juta Academic, 2012. ISBN 978-0-702-18919-7.

Recommended literature:

RUSSELL, Roberta S. and Bernadr TAYLOR. Operations management: quality and competitiveness in a global environment. Hoboken: Wiley, 2006. ISBN 0471692093.

Way of continuous check of knowledge in the course of semester

E-learning

Other requirements

basics management knowledge

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Theoretical basics of manufacturing and services * The core and objectives of production management * Production and its division * The core and goal of the service * The classification of services and the factors that affect 2. Characteristics of production management and service management * The basic tasks of production management and service management * Trends of production management and service management * The business management of manufacturing operations * Specific of service management 3. Ensuring manufacturing enterprise business and enterprise services * Plan of development of production and services * Innovative business processes and management opportunities * Design of production system * Design process * Decision-making factory managers 4. Preparation od production or services * The content and structure of pre-production * Standardization in production management * Value Engineering * Creation, evaluation and selection of products and technologies 5. Aggregate production planning * Planning of capacity * Aggregate production plan and schedule * The planning of materials requirements of production * Manufacturing Resource Planning System * Planning of personnel for the manufacturing process * Consolidation of production planning and inventory management 6. Operational management process * Organize and utilization of space * Scheduling bulk, mass and individual production * Division of work and shifting work assignments * Method of Just-in-Time * Optimization of production technology 7. Control of continuous changes in production and service as a dynamic process * Manufacturing benchmarking and reengineering * Total quality management products and services * The introduction of new products and processes * Production Controlling

Conditions for subject completion

Full-time form (validity from: 1960/1961 Summer semester, validity until: 2010/2011 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Exercises evaluation and Examination Credit and Examination 100 (100) 51 3
        Exercises evaluation Credit 35 (35) 0 3
                Written exam Written test 35  16 3
                Other task type Other task type 0  0 3
        Examination Examination 65 (65) 0 3
                Written examination Written examination 20  0 3
                Oral Oral examination 45  0 3
Mandatory attendence participation:

Show history

Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2012/2013 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2011/2012 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2010/2011 (B6208) Economics and Management (6208R011) Economics and Law in Business P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2009/2010 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2009/2010 (B6208) Economics and Management (6208R011) Economics and Law in Business P Czech Ostrava 3 Choice-compulsory study plan
2008/2009 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2007/2008 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2006/2007 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2005/2006 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Compulsory study plan
2005/2006 (B6208) Economics and Management (6208R037) Management (05) Management P Czech Ostrava 3 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction



2012/2013 Winter
2011/2012 Winter
2009/2010 Winter