115-0318/01 – Social Manners (SPOLPROT)

Gurantor departmentDepartment of ManagementCredits3
Subject guarantorIng. Kateřina Mokrá, Ph.D.Subject version guarantorIng. Kateřina Mokrá, Ph.D.
Study levelundergraduate or graduateRequirementChoice-compulsory
Year2Semesterwinter
Study languageCzech
Year of introduction2004/2005Year of cancellation2010/2011
Intended for the facultiesEKFIntended for study typesBachelor, Follow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
MAK011 Ing. Kateřina Mokrá, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit 0+2

Subject aims expressed by acquired skills and competences

1. To understand cultural variety in business and social relationships. 2. Orientate in social contacts and relationships (business activities, enterprise social activities and opportunities including out of work events). 3. To acquire information and concrete social skills for negotiation and behaviour in multicultural work as well as social environment.

Teaching methods

Summary

Students will acquire information and skills connected to social conventions, rules, norms, traditions, unwrittend laws that determine usual and acceptable mechanisms of our behaviour in the society.

Compulsory literature:

Formáčková, M. Vysoká škola bontonu. 1. vyd. Praha: Petr Tychl - Nakladatelství XYZ, 2006. 214 s. ISBN 80-86864-56-1 Pernal, E. Taktně, profesionálně, elegantně. 1.vyd. Praha: Ekopress, 2001. 270 s. ISBN 80-86119-35-1 Smejkal, V. Lexikon společenského chování. 1.vyd. Praha: Grada, 1993. 224 s. ISBN 80-85623-38-2 Šroněk, I. Etiketa a etika v podnikání. 1.vyd. Praha: Management Press, 1995. 212 s. ISBN 80-85603-94-2 Poberovy, S. a J. Minimum bontonu. 3.vyd. Praha: Olympia, 1994. 67 s. ISBN 80- 7033-427-4 Vašáryová, M. Diskrétní průvodce. 1.vyd. Praha: Pragna, 1999. 126 s. ISBN 80- 7205-610-7

Recommended literature:

Way of continuous check of knowledge in the course of semester

E-learning

Other requirements

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

Historical development of Etiquette - current level of social behaviour General rules of the social intercourse - social communication - art of speaking and public performing Body Language - verbal communication - nonverbal communication Business Activity - business meetings organization - conference organization - preparation of the foreign guest visit - ordinary professional calls - business trips - practical advice Social and business opportunities - organizational arrangements - Basic forms of social enterprise - Food & Beverage - rules of dining - social accident Professional dress code - clothing culture - choice of clothing depending on the occasion - Jewellery and bijouterie - hair styles, perfume - cosmetics Spare-events and opportunities - visits to cultural events - death, funerals, condolences - flowers - wedding, engagement, religious ceremonies Looking for job - how to apply for a job - preparing for the job interview - passing the job interview National mentality - What can be understood as a national mentality - selected countries and regions, commercial practices in Asia, Europe, U.S. Disabled persons - disabled persons in our neighbourhood - employment of disabled persons - way of communication with these people Diplomatic Protocol - the establishment of diplomatic relations and missions - duties and rights of diplomatic representatives - consuls and consular offices - Vienna Convention on Diplomatic Relations

Conditions for subject completion

Full-time form (validity from: 1960/1961 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Exercises evaluation Credit 85 (85) 0 3
        Other task type Other task type 85  0 3
Mandatory attendence participation:

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Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2010/2011 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration (00) Public Economics and Administration P Czech Ostrava 1 Choice-compulsory study plan
2010/2011 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration (00) Public Economics and Administration P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2009/2010 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration (00) Public Economics and Administration P Czech Ostrava 1 Choice-compulsory study plan
2009/2010 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration P Czech Ostrava 1 Choice-compulsory study plan
2009/2010 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration (00) Public Economics and Administration P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration P Czech Ostrava 2 Choice-compulsory study plan
2008/2009 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration P Czech Ostrava 2 Compulsory study plan
2008/2009 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2007/2008 (N6202) Economic Policy and Administration (6202T055) Public Economics and Administration P Czech Ostrava 2 Compulsory study plan
2007/2008 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2006/2007 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2006/2007 (M6208) Business and Management (6208T037) Management (02) Management P Czech Ostrava 4 Choice-compulsory study plan
2004/2005 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2004/2005 (B6208) Economics and Management (6208R037) Management (02) Management P Czech Ostrava 3 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction



2010/2011 Summer
2010/2011 Winter
2009/2010 Summer
2009/2010 Winter