115-0320/01 – Tourism Fact-finding Centers and Systems (INFOCR)

Gurantor departmentDepartment of ManagementCredits3
Subject guarantorIng. Jarmil Adamec, Ph.D.Subject version guarantorIng. Jarmil Adamec, Ph.D.
Study levelundergraduate or graduate
Study languageCzech
Year of introduction2007/2008Year of cancellation2014/2015
Intended for the facultiesEKFIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
ADA144 Ing. Jarmil Adamec, Ph.D.
ILC0001 Ing. Ingrid Ilčíková
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

- to know the the structure of information centers, - orientate in the range of information systems, - gain an overview of the specific requirements for information systems in tourism organizations - be qualified to work with information - to manage the work of the booking and information systems at the user level

Teaching methods

Lectures
Tutorials

Summary

Get comprehensive knowledge about the structure of the information centers for their operations, economics and the importance of obtaining an overview of the use of information systems applicable to tourism. The aim is to gain theoretical and practical bases for business and management area of tourism service institutions.

Compulsory literature:

SHOVAL Noam and Michal ISAACSON. Tourist Mobility and Advanced Tracking Technologies (Routledge Advances in Tourism). New York: Routledge, 2009. ISBN 978-0415963527.

Recommended literature:

SIGALA, Marianna, Evangelos CHRISTOU and Ulrike GRETZEL. Social Media in Travel, Tourism and Hospitality: Theory, Practice and Cases (New Directions in Tourism Analysis). Surrey: Ashgate, 2012. ISBN 978-1409420910.

Way of continuous check of knowledge in the course of semester

písemný průběžný test

E-learning

Další požadavky na studenta

The ability to work with information, computer literacy.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Tourism Information Centres • Development and history information for tourism • Principles of activity and how the establishment of information centers • Status information centers in the system of tourism 2. Terms of business information centers • Legislative Conditions • Economic conditions • Forms of cooperation, coordination activities, work with media 3. Management Information Center • Management System, creating networks of information centers • The way staff work and principles of personnel selection information centers • location and workplace equipment • Psychological aspects of the work in the information center 4. Contents [structure] activities • Supporting Information Center focus • Additional services at the information center • New developments 5. information sources and method of processing information • Basic information sources • The processing of information and updates • The submission of information to candidates 6. Interoperability Information Centres • Association of Tourist and Information Centres [ATIS] - meaning and position in the tourism • ATIS - statutes, rules of procedure, methodology • International co-operation of information centers 7. Presentation system activity in the region information center • Principles of participation in exhibitions and fairs of tourism • Forms of presentation of the territorial unit [sites] • Product options menu tourism • Dealing with customers • Presentation on the Internet 8. International Information Systems • Definitions • Basic principles and structure of the reservation and information systems • Trends CRS • The consortium [Amadeus, Galileo, Sabre, Pars, Abacus, Worldspan, Apollo, System One] 9. The relationship between CRSs and airlines and travel agencies • Act on the management of CRS • regulatory provisions for computer reservation systems • ECAC [European Civil Aviation Conference] 10. Booking Systems accommodation • Basic hotel chains in the world and their information systems • Overview of domestic hotel system 11. Information systems of tourism in the Czech Republic • Definition of the concept, structure, level of use • Connection to international information systems • Information systems of cultural heritage 12. Trends in the development of information systems of tourism • Development of Internet • The emergence of the information highway • Other applications of information technology-options

Conditions for subject completion

Conditions for completion are defined only for particular subject version and form of study

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2014/2015 (B6208) Economics and Management (6501R006) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2013/2014 (B6208) Economics and Management (6501R006) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2013/2014 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2012/2013 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Choice-compulsory study plan
2011/2012 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Choice-compulsory study plan
2010/2011 (B6208) Economics and Management (6501R006) Tourism Economics (00) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2010/2011 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2009/2010 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2008/2009 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan
2007/2008 (B6208) Economics and Management (6501R006) Tourism Economics (02) Tourism Economics P Czech Uherské Hradiště 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner