115-0390/01 – Crisis Management (KRM)

Gurantor departmentDepartment of ManagementCredits4
Subject guarantordoc. Ing. Marie Mikušová, Ph.D.Subject version guarantordoc. Ing. Marie Mikušová, Ph.D.
Study levelundergraduate or graduateRequirementChoice-compulsory
Year2Semesterwinter
Study languageCzech
Year of introduction2013/2014Year of cancellation
Intended for the facultiesEKFIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
MIK90 doc. Ing. Marie Mikušová, Ph.D.
PAP30 Ing. Marcela Papalová, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit 2+1

Subject aims expressed by acquired skills and competences

1. Identify signals coming to the crisis. 2. Categorize types of crisis. 3. Evaluate the crisis vulnerability of the enterprise. 4. Classify the causes, course and consequences of the crisis. 5. Discover the potential development of the crisis in the enterprise. 6. Set up a simple business crisis plan. 7. Create an early warning system. 8. Prepose the composition of the crisis team and the ways of its training. 9. Update key points of business recovery strategy. 10.Apply the principles of crisis communication.

Teaching methods

Lectures
Seminars
Individual consultations

Summary

The aim of this subject is the definition of Crises management as a summary of managerial activities aimed at broad problematic, beginning with risk evaluation, through planning and organizing all the way to realization and verification of all activities performed in connection with the crises situation solution. After the subject completion, the student gains: clear idea about what is business crises and its management, enough information about the issues of business crises today and what kinds can we expect tomorrow, what does it take to manage them and also inspiration for his/her own effective steps in the field of crises management. To achieve these targets the subject is aimed at crises with economic characteristics – from its typology, symptoms, revitalization process, and prevention principles to way of closing the business. The subject emphasizes secure business continuity, which derives from complex approach to prevention, reaction to crises situation, consequence minimization and recovery from the crises situation. It considers securing continuity as a continuous process and as a set of countermeasures, which can prevent, overcome or significantly reduce the influence of interfering factors onto smooth and undisturbed activity. The separate block is focused on dealing with crisis situations in the area of public administration. Emphasis is placed on the legislative basis of crisis management in public administration as well as economic contexts.

Compulsory literature:

JAMES, Richard, K. a Burl E. GILILAND. Crisis Intervention Strategies. 7th ed. Singapore: Brooks/Cole. 2013. ISBN 978-1-111-18678-4. LERBINGER, Otto. The Crisis Manager. Facing disasters, conflicts, and failures. 2nd ed. Routledge, 2012. ISBN 978-0-415-89228-5. MIKUŠOVÁ, Marie. Crisis Management. SOET, vol. 27. Ostrava: VŠB-TU Ostrava, 2017. ISBN 978-80-248-4101-4.

Recommended literature:

CRANDALL, William, John PARNELL a John E. SPILLAN. Crisis Management. Leading in the new strategy landscape. 2nd ed. London: SAGE, 2014. ISBN 978-1-4129-9168-1. RINGLAND, G., O. SPARROW a P. LUSTIG. Beyond Crisis. Achieving Renewal in a Turbulent World. Chichester: Wiley, 2010. ISBN 978-0-470-68577-8. SMITH, Denis a Dominic ELLIOTT (editors). Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2007. ISBN 0-415-31520-4.

Way of continuous check of knowledge in the course of semester

Discussions during seminars.

E-learning

Interactive using of LMS.

Další požadavky na studenta

Advanced knowledge from the field of management and enterprise economic. The participation in the lectures is recommended, participation in seminars min 70%.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

Trends in crisis management practice. Crisis typology, algorithm for the development and solution of the crisis situation in the enterprise. Enterprise threat analysis, crisis matrix compilation for vulnerability detection. Crisis management (signals, tools, remedies, resources, stakeholders, revitalization). Early Warning System (purpose, indicators, creation). Crisis plan (content, creation). Crisis team (composition, responsibility of members, activites before, during and after crisis, types of training). Choice of crisis strategy, key points of business recovery strategy. The final solution of the crisis (continue or end of the business). Crisis communication, communication strategy. Key points for creating a crisis management system in an enterprise. Crisis model and its application. Case studies.

Conditions for subject completion

Full-time form (validity from: 2015/2016 Winter semester, validity until: 2017/2018 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation Credit 85 (85) 85
        Zápočtová písemka Written test 85  85
Mandatory attendence parzicipation: NNNNNNNNNNNNNNNNNNNNN

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2019/2020 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2019/2020 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2019/2020 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 2 Choice-compulsory study plan
2019/2020 (N6209) Systems Engineering and Informatics (6209T017) Informatics in Economics P Czech Ostrava 1 Choice-compulsory study plan
2018/2019 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2018/2019 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2018/2019 (N6209) Systems Engineering and Informatics (6209T017) Informatics in Economics P Czech Ostrava 1 Choice-compulsory study plan
2018/2019 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava Choice-compulsory study plan
2017/2018 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2017/2018 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2017/2018 (N6209) Systems Engineering and Informatics (6209T017) Informatics in Economics P Czech Ostrava 1 Choice-compulsory study plan
2017/2018 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava Choice-compulsory study plan
2016/2017 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N6208) Economics and Management (6202T049) Accounting and Taxes P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N6208) Economics and Management (6202T049) Accounting and Taxes (00) Účetnictví a daně P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N6208) Economics and Management (6208T011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics (00) System Engineering and Informatics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N6209) Systems Engineering and Informatics (1802T001) Applied Informatics P Czech Ostrava 2 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner