115-0406/01 – Managerial Skills (MD)
Gurantor department | Department of Management | Credits | 5 |
Subject guarantor | Ing. Kateřina Kashi, Ph.D. | Subject version guarantor | Ing. Kateřina Kashi, Ph.D. |
Study level | undergraduate or graduate | Requirement | Compulsory |
Year | 3 | Semester | summer |
| | Study language | Czech |
Year of introduction | 2006/2007 | Year of cancellation | |
Intended for the faculties | EKF | Intended for study types | Bachelor |
Subject aims expressed by acquired skills and competences
1.To describe and explain the 12 key managerial skills that are used, albeit in varying degrees, all managers regardless of hierarchical position in the organization, to discuss the managerial competences required to manage business processes and the involvement of people in their improvement.
2.To diagnose own capacity to cope with managerial skills, which includes this subject, to develop their own capacity so that student can aspire to be a manager in a company to apply the knowledge gained through education and self-study modules of recommended literature for solving case situations to mimic the behavior of managers that students can, through tutorials, observe on the videos, which will be screened to them, to address the case studies of management practice.
3.To get an overview of the theoretical knowledge of the content of basic social and managerial skills and techniques that can facilitate and accelerate management processes, tools of managerial work in the form of record sheets, recommendations that transform the skill to practical implementation, methodological instructions describing the steps in the way of acting manager the management of activities and leadership in the workplace.
Teaching methods
Lectures
Tutorials
Summary
The aim of this subject is to teach students to twelve managerial skills like interpersonal communication, presentation, stress managing, conflict solutions, affecting another people, managing change etc., which depend on personal skills developed by experience and training. They will try even several managerial advancements and activities as authority delegating, action plans of employees motivation, group efficiency influencing and synergic effect creation in the team etc. and they will be solved the company case studies (Ishikaw diagram, Pareto analyses, Brainstorming, Field of force, SMART goals, SPIN, techniques GROW, STEER etc.).
Compulsory literature:
Recommended literature:
Way of continuous check of knowledge in the course of semester
credit - credit test
exam - written (open questions)
E-learning
Other requirements
Basic knowledge of management.
Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
1. Defining basic concepts, managerial competencies, competency models, managerial competences in the process model, managers' competence at different levels of management, managerial functions and roles.
2. Typology of personality and its importance for managers, perception and its meaning, managerial styles.
3. Communication skills, support communication principles and its usage.
4. Presentation skills, active listening, LISTEN method – active listening and feedback.
5. Process and phase of conflict, role of manager in conflict situations, conflict resolution procedures.
6. Basic concepts, decision process and its structure, selected methods and techniques of decision making (Occam's Razor, Ishikawa Diagram, Brainstorming, Brainwriting, Power Field Analysis, Action Plan, Paret Analysis, Multi-Criteria Decision Making - AHP, ANP).
7. Basic concepts, process of delegation, advantages and disadvantages of delegation for managers and subordinates. Základní pojmy, model moci a vlivu, manipula
8. Basic concepts, model of power and influence, manipulation styles.
9. Process model of work performance management, impact of motivation on work performance management, motivation strategy, new forms of work.
10. Basic concepts, managerial styles of leadership (Management grid, continuum of leadership, situational leadership, transformational, transactional and charismatic leadership, leadership by Drucker and Covey, manager in the role of coach.
11. Definition of basic concepts, teamwork, team roles by Belbin, development phase of the team, Deming's team circle.
12. Types of meetings, different types of participants and their characteristics, the most common mistakes and shortcomings of meetings, methods and techniques of communication at meetings.
Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction