115-0407/02 – Management of Production and Services (ŘVS)

Gurantor departmentDepartment of ManagementCredits4
Subject guarantorIng. Terezie KrestováSubject version guarantorIng. Terezie Krestová
Study levelundergraduate or graduateRequirementCompulsory
Study languageCzech
Year of introduction2011/2012Year of cancellation2012/2013
Intended for the facultiesEKFIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
BAR404 Ing. Terezie Krestová
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Part-time Credit and Examination 6+6

Subject aims expressed by acquired skills and competences

- Show the main definitions from the management of production and services, especially in the sphere of structure of production, its organization and planning, standardization, human resources managemet etc. - Figure out the main instruments, methods and processes of managing production system and aplication in practise

Teaching methods



The aim is bring students the basic knowledge of definitions, structure, methods and managing in the field of processes of production and services. Also set up the base of information for the next subjects related to economical system of the company and its management.

Compulsory literature:

ROSSOUW, Dirk. Focus on Operational Management: A Generic Approach. 2nd ed. Juta Academic, 2012. ISBN 978-0-702-18919-7.

Recommended literature:

RUSSELL, Roberta S. and Bernadr TAYLOR. Operations management: quality and competitiveness in a global environment. Hoboken: Wiley, 2006. ISBN 0471692093.

Way of continuous check of knowledge in the course of semester


Other requirements

basics management knowledge


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

1. Theoretical basics of manufacturing and services * The core and objectives of production management * Production and its division * The core and goal of the service * The classification of services and the factors that affect 2. Characteristics of production management and service management * The basic tasks of production management and service management * Trends of production management and service management * The business management of manufacturing operations * Specific of service management 3. Ensuring manufacturing enterprise business and enterprise services * Plan of development of production and services * Innovative business processes and management opportunities * Design of production system * Design process * Decision-making factory managers 4. Preparation od production or services * The content and structure of pre-production * Standardization in production management * Value Engineering * Creation, evaluation and selection of products and technologies 5. Aggregate production planning * Planning of capacity * Aggregate production plan and schedule * The planning of materials requirements of production * Manufacturing Resource Planning System * Planning of personnel for the manufacturing process * Consolidation of production planning and inventory management 6. Operational management process * Organize and utilization of space * Scheduling bulk, mass and individual production * Division of work and shifting work assignments * Method of Just-in-Time * Optimization of production technology 7. Control of continuous changes in production and service as a dynamic process * Manufacturing benchmarking and reengineering * Total quality management products and services * The introduction of new products and processes * Production Controlling

Conditions for subject completion

Part-time form (validity from: 2011/2012 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 30 (30) 16
                Zápočet Written test 30  16
        Examination Examination 70 (70) 20
                Písemná zkouška Written examination 70  20
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2012/2013 (B6208) Economics and Management (6208R037) Management (02) Management K Czech Ostrava 3 Compulsory study plan
2011/2012 (B6208) Economics and Management (6208R037) Management (02) Management K Czech Ostrava 3 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner