115-0483/01 – Commercial Dealing and Social Manners (OJSP)

Gurantor department	Department of Management	Credits	3
Subject guarantor	doc. PhDr. ThDr. Lucjan Klimsza, Ph.D., MBA	Subject version guarantor	doc. PhDr. ThDr. Lucjan Klimsza, Ph.D., MBA
Study level	undergraduate or graduate	Requirement	Choice-compulsory
Year	1	Semester	summer
		Study language	Czech
Year of introduction	2011/2012	Year of cancellation	2020/2021
Intended for the faculties	EKF	Intended for study types	Follow-up Master

Instruction secured by
Login	Name	Tuitor	Teacher giving lectures
KLI0213	doc. PhDr. ThDr. Lucjan Klimsza, Ph.D., MBA
MAT073	Ing. Lucja Matusiková, Ph.D.

Extent of instruction for forms of study
Form of study	Way of compl.	Extent
Part-time	Credit	6+6

Subject aims expressed by acquired skills and competences

1.To understand cultural diversity in business and social intercourse. 2.To navigate in selected social contacts and relations (business, social activities and business opportunities, including extracurricular events). 3.To get the knowledge and practical skills for social action and behavior in multicultural work and social environment. 4.To illustrate and explain basic concepts, principles and categories of business meetings and negotiations. 5.To characterize the different phases of business conduct, methods, techniques and tactics in the negotiations. 6.To understand the nature of interpersonal, communication managers, including the identification of important factors. 7.To identify the specific business practices in inter-cultural environment.

Teaching methods

Lectures
Individual consultations
Tutorials
Project work

Summary

The aim of the subject is to acquire knowledge and skills of social conventions, rules, norms, traditions and unwritten laws that determine the mechanisms of normal and acceptable behavior in our society. Thus the acquisition of communication and social rules are basic and necessary prerequisites for the very open and conduct business discussions and negotiations.

Compulsory literature:

KAŁUCKI, Krzysztof. Techniki negocjacyjne. Warszawa: Difin, 2018. 211 s. ISBN 978-83-8085-642-4. MEDVEC, Victoria. Negotiate Without Fear: Strategies and Tools to Maximize Your Outcomes. New Jersey: Wiley, 2021. 256 s. ISBN 978-1-119-71909-0. SWEGLE, A. Paul. Contract Drafting and Negotiation. Washington: Business Law Seminar Group, 2018. 148 s. ISBN 978-0-692-13830-4.

Recommended literature:

CRAVER, Charles B. Effective Legal Negotiation and Settlement. Durham: Carolina Academic Press, 2020. 850 s. ISBN 978-1-531-01779-8. LEWICKI, Roy, Bruce BARRY a David SAUNDERS. ISE Essentals of Negotiation. New York: McGraw-Hill Education, 2021. 336 s. ISBN 978-1-260-399-45-5. McMAINS, Michael. Crisis Negotiations. New York: Routlege, 2020. 602 s. ISBN 978-1-138-585-52-2.

Additional study materials

Study supports in the EduDocs system

Way of continuous check of knowledge in the course of semester

Project.

E-learning

Other requirements

Basic knowledge of management.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

-General rules of social intercourse -Body Language -Business Activity -Social and business opportunities -Professional dress code -Spare-events and opportunities -National mentality -Business Communications -Business meetings and negotiations -Phase of a business meeting -Strategies and tactics of business conduct -Methods and techniques of business conduct -Personal requirements and demands on negotiators -Intercultural negotiations

Conditions for subject completion

Part-time form (validity from: 2011/2012 Summer semester, validity until: 2014/2015 Summer semester)

Task name	Type of task	Max. number of points (act. for subtasks)	Min. number of points	Max. počet pokusů
Exercises evaluation	Credit	85 (85)	85	3
zápočet	Other task type	85	85

Mandatory attendence participation:

Show history

Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic year	Programme	Branch/spec.	Spec.	Form	Study language	Tut. centre	Year	Type of duty
2020/2021	(N6202) Economic Policy and Administration	(6202T055) Public Economics and Administration		K	Czech	Ostrava	2	Choice-compulsory	study plan
2020/2021	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava	2	Choice-compulsory	study plan
2019/2020	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava	2	Choice-compulsory	study plan
2019/2020	(N6202) Economic Policy and Administration	(6202T055) Public Economics and Administration		K	Czech	Ostrava	2	Choice-compulsory	study plan
2018/2019	(N6208) Economics and Management	(6208T037) Management		K	Czech	Ostrava	1	Choice-compulsory	study plan
2018/2019	(N6202) Economic Policy and Administration	(6202T055) Public Economics and Administration		K	Czech	Ostrava	2	Choice-compulsory	study plan
2018/2019	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava		Choice-compulsory	study plan
2017/2018	(N6208) Economics and Management	(6208T037) Management		K	Czech	Ostrava	1	Choice-compulsory	study plan
2017/2018	(N6202) Economic Policy and Administration	(6202T055) Public Economics and Administration		K	Czech	Ostrava	2	Choice-compulsory	study plan
2017/2018	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava		Choice-compulsory	study plan
2016/2017	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava	1	Choice-compulsory	study plan
2016/2017	(N6208) Economics and Management	(6208T037) Management		K	Czech	Ostrava	1	Choice-compulsory	study plan
2015/2016	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava	1	Choice-compulsory	study plan
2015/2016	(N6208) Economics and Management	(6208T037) Management		K	Czech	Ostrava	1	Choice-compulsory	study plan
2014/2015	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava	1	Choice-compulsory	study plan
2014/2015	(N6208) Economics and Management	(6208T037) Management		K	Czech	Ostrava	1	Choice-compulsory	study plan
2013/2014	(N6208) Economics and Management	(6208T037) Management		K	Czech	Ostrava	1	Choice-compulsory	study plan
2013/2014	(N6208) Economics and Management	(6208T037) Management	(02) Management	K	Czech	Ostrava	1	Choice-compulsory	study plan
2013/2014	(N6208) Economics and Management	(6208T020) Business Economics		K	Czech	Ostrava	1	Choice-compulsory	study plan
2013/2014	(N6208) Economics and Management	(6208T020) Business Economics	(02) Business Economics	K	Czech	Ostrava	1	Choice-compulsory	study plan
2012/2013	(N6202) Economic Policy and Administration	(6202T055) Public Economics and Administration	(02) Public Economics and Administration	K	Czech	Ostrava	1	Choice-compulsory	study plan
2012/2013	(N6208) Economics and Management	(6208T037) Management	(02) Management	K	Czech	Ostrava	1	Choice-compulsory	study plan
2011/2012	(N6202) Economic Policy and Administration	(6202T055) Public Economics and Administration	(02) Public Economics and Administration	K	Czech	Ostrava		Choice-compulsory	study plan
2011/2012	(N6208) Economics and Management	(6208T037) Management	(02) Management	K	Czech	Ostrava	1	Choice-compulsory	study plan

Occurrence in special blocks

Block name	Academic year	Form of study	Study language	Year	W	S	Type of block	Block owner

Assessment of instruction