115-0506/02 – Managerial Skills (MS)

Gurantor departmentDepartment of ManagementCredits5
Subject guarantordoc. Ing. Petra Horváthová, Ph.D.Subject version guarantordoc. Ing. Petra Horváthová, Ph.D.
Study levelundergraduate or graduateRequirementChoice-compulsory
Year2Semestersummer
Study languageEnglish
Year of introduction2009/2010Year of cancellation
Intended for the facultiesEKFIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
HAS70 doc. Ing. Petra Horváthová, Ph.D.
KAS348 Ing. Kateřina Kashi, Ph.D.
NIE0058 PhDr. Lech Nierostek
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2

Subject aims expressed by acquired skills and competences

1.To describe and explain the 12 key managerial skills that are used, albeit in varying degrees, all managers regardless of hierarchical position in the organization, to discuss the managerial competences required to manage business processes and the involvement of people in their improvement. 2.To diagnose own capacity to cope with managerial skills, which includes this subject, to develop their own capacity so that student can aspire to be a manager in a company to apply the knowledge gained through education and self-study modules of recommended literature for solving case situations to mimic the behavior of managers that students can, through tutorials, observe on the videos, which will be screened to them, to address the case studies of management practice. 3.To get an overview of the theoretical knowledge of the content of basic social and managerial skills and techniques that can facilitate and accelerate management processes, tools of managerial work in the form of record sheets, recommendations that transform the skill to practical implementation, methodological instructions describing the steps in the way of acting manager the management of activities and leadership in the workplace.

Teaching methods

Lectures
Tutorials

Summary

The aim of this subject is to teach students to twelve managerial skills like interpersonal communication, presentation, stress managing, conflict solutions, affecting another people, managing change etc., which depend on personal skills developed by experience and training. They will try even several managerial advancements and activities as authority delegating, action plans of employees motivation, group efficiency influencing and synergic effect creation in the team etc. and they will be solved the company case studies (Ishikaw diagram, Pareto analyses, Brainstorming, Field of force, SMART goals, SPIN, techniques GROW, STEER etc.).

Compulsory literature:

JEFFREY, Magee. The managerial leadership Bible: learning the strategic, organizational, and tactical skills everyone needs today. 2nd ed. New Jersey: Pearson, 2015. 384 s. ISBN 978-0134097541. RUE, Leslie W. et al. Management: skills and application. 14th ed. McGraw-Hill, 2013. 552 s. ISBN 978-00-7132-643-8. WHETTEN, David A. a Kim S. CAMERON. Developing Management Skills. Boston: Pearson, 2016. 648 s. ISBN 978-0133127478.

Recommended literature:

DRENTH, A. J. The 16 Personality Types: Profiles, Theory, & Type Development. New York: Drenth, 2017. 228 s. ISBN 978-0-9792-168-31. DRUCKER, Peter F. The essential Drucker: selections from the management works of Peter F. Drucker. London: Routledge, 2014. 368 s. ISBN 978-0-7506-8506-1. MUNTER, Mary a Lynn HAMILTON. Guide to managerial communication: effective business writing and speaking. 10th ed. Boston: Pearson, 2013. 300 s. ISBN 978-0132971331.

Way of continuous check of knowledge in the course of semester

Check questions. Case studies. Metta communication.

E-learning

Další požadavky na studenta

Basic knowledge of management.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Defining basic concepts, managerial competencies, competency models, managerial competences in the process model, managers' competence at different levels of management, managerial functions and roles. 2. Typology of personality and its importance for managers, perception and its meaning, managerial styles. 3. Communication skills, support communication principles and its usage. 4. Presentation skills, active listening, LISTEN method – active listening and feedback. 5. Process and phase of conflict, role of manager in conflict situations, conflict resolution procedures. 6. Basic concepts, decision process and its structure, selected methods and techniques of decision making (Occam's Razor, Ishikawa Diagram, Brainstorming, Brainwriting, Power Field Analysis, Action Plan, Paret Analysis, Multi-Criteria Decision Making - AHP, ANP). 7. Basic concepts, process of delegation, advantages and disadvantages of delegation for managers and subordinates. Základní pojmy, model moci a vlivu, manipulační styly. 8. Basic concepts, model of power and influence, manipulation styles. 9. Process model of work performance management, impact of motivation on work performance management, motivation strategy, new forms of work. 10. Basic concepts, managerial styles of leadership (Management grid, continuum of leadership, situational leadership, transformational, transactional and charismatic leadership, leadership by Drucker and Covey, manager in the role of coach. 11. Definition of basic concepts, teamwork, team roles by Belbin, development phase of the team, Deming's team circle. 12. Types of meetings, different types of participants and their characteristics, the most common mistakes and shortcomings of meetings, methods and techniques of communication at meetings.

Conditions for subject completion

Full-time form (validity from: 2009/2010 Winter semester, validity until: 2012/2013 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 40  20
        Examination Examination 60  31
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2019/2020 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2019/2020 (B6208) Economics and Management (6208R037) Management (03) Sports Management P Czech Ostrava 3 Choice-compulsory study plan
2019/2020 (B6202) Economic Policy and Administration (6202R010) Finance P English Ostrava 2 Choice-compulsory study plan
2019/2020 (B6208) Economics and Management (6208R174) European Business Studies P English Ostrava 2 Choice-compulsory study plan
2019/2020 (B0413A050012) Economics and Management (S05) Sports management P Czech Ostrava 3 Compulsory study plan
2019/2020 (B0413A050012) Economics and Management (S03) Management P Czech Ostrava 3 Compulsory study plan
2019/2020 (B0412A050006) Finance P English Ostrava 2 Choice-compulsory type B study plan
2018/2019 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2018/2019 (B6208) Economics and Management (6208R037) Management (03) Sports Management P Czech Ostrava 3 Choice-compulsory study plan
2018/2019 (B6202) Economic Policy and Administration (6202R010) Finance P English Ostrava 2 Choice-compulsory study plan
2017/2018 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2017/2018 (B6208) Economics and Management (6208R037) Management (03) Sports Management P Czech Ostrava 3 Choice-compulsory study plan
2017/2018 (B6208) Economics and Management (6208R174) European Business Studies P English Ostrava 2 Choice-compulsory study plan
2017/2018 (B6202) Economic Policy and Administration (6202R010) Finance P English Ostrava 2 Choice-compulsory study plan
2016/2017 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2016/2017 (B6208) Economics and Management (6208R037) Management (03) Sports Management P Czech Ostrava 3 Choice-compulsory study plan
2016/2017 (B6208) Economics and Management (6208R174) European Business Studies P English Ostrava 2 Choice-compulsory study plan
2016/2017 (B6202) Economic Policy and Administration (6202R010) Finance P English Ostrava 2 Choice-compulsory study plan
2015/2016 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2014/2015 (B6208) Economics and Management (6208R174) European Business Studies P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2013/2014 (B6208) Economics and Management (6208R037) Management P Czech Ostrava 3 Choice-compulsory study plan
2013/2014 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2011/2012 (B6208) Economics and Management (6208R037) Management (00) Management P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B6202) Economic Policy and Administration (7202R020) Economics Journalism P Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (B6208) Economics and Management (6208R011) Economics and Law in Business P Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (B6208) Economics and Management (6208R062) Marketing and Business (01) Marketing and Business P Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (B6208) Economics and Management (6208R020) Business Economics (00) Business Economics P Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (B6202) Economic Policy and Administration (6202R010) Finance (00) Finance P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N6208) Economics and Management (6208T062) Marketing and Business (00) Marketing and Business P Czech Ostrava 1 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner
Incoming students 2013/2014 Full-time Czech Choice-compulsory 163 - International Office stu. block
Incoming Students 2012/2013 Full-time Czech Choice-compulsory 163 - International Office stu. block