115-0590/02 – Crisis Management (CRMAN)
Gurantor department | Department of Management | Credits | 4 |
Subject guarantor | doc. Ing. Marie Mikušová, Ph.D. | Subject version guarantor | doc. Ing. Marie Mikušová, Ph.D. |
Study level | undergraduate or graduate | | |
| | Study language | English |
Year of introduction | 2014/2015 | Year of cancellation | |
Intended for the faculties | EKF | Intended for study types | Follow-up Master |
Subject aims expressed by acquired skills and competences
1. Identify signals of an impending crisis.
2. Analyse the crisis threat to the company.
3. Propose the composition of the crisis team and ways to train it.
4. Identify the key points of the business recovery strategy.
5. Categorise types of crisis, classify the causes, course and consequences of a crisis.
6. Apply the principles of crisis communication.
7. Estimate the potential development of a crisis in a company.
8. Evaluate the crisis vulnerability of the enterprise, create a crisis scenario.
9. Develop a simple crisis plan for the enterprise, create an early warning system.
Teaching methods
Lectures
Individual consultations
Project work
Summary
Crises management is defined as a summary of managerial activities aimed at broad problematic, beginning with risk evaluation, through planning and organizing all the way to realization and verification of all activities performed in connection with the crises situation solution.
After the subject completion, the student gains: clear idea about what is business crises and its management, enough information about the issues of business crises today and what kinds can we expect tomorrow, what does it take to manage them and also inspiration for his/her own effective steps in the field of crises management.
To achieve these targets the subject is aimed at crises with economic characteristics – from its typology, symptoms, revitalization process, and prevention principles to way of closing the business. The subject emphasizes secure business continuity, which derives from complex approach to prevention, reaction to crises situation, consequence minimization and recovery from the crises situation. It considers securing continuity as a continuous process and as a set of countermeasures, which can prevent, overcome or significantly reduce the influence of interfering factors onto smooth and undisturbed activity.
Compulsory literature:
Recommended literature:
Way of continuous check of knowledge in the course of semester
presentation of essays and discussions
E-learning
In this course the form of E-learning is preferred. Teaching is carried out through consultation and regular lectures. Study materials are put into the internal system LMS. Students can make a consultation with the teacher.
Students fulfill their obligations by writing essays and passing a written or oral examination.
Other requirements
advanced knowledge of management and economics subjects
Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
1. Understanding crisis (trends that promote crises, organization as a system, definition of crisis, elements of the concept of the crisis).
2. Typology of crisis (criteria, crisis matrix).
3. Vulnerability of the organizations (BIA, business operations, risk and vulnerability analysis).
4. Crisis manager and crisis management team (factors influencing the course of a crisis, training).
5. Early warning system (indicators, construction).
6. Crisis management plan (purpose, scope, assumptions, crisis management team and its activities and responses, business units, individuals with critical responsibilities, crisis operations center).
7. The algorithm of crisis management operations.
8. Phase of the crisis.
9. Development of the crisis in the organization.
10.Business recovery strategy (seven key elements).
11.After the crisis.
12.Crisis model and its application.
13.Risk management.
14.Secure management.
Case studies
Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction
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