152-0075/01 – Quality Management and Quality Systems ()

Gurantor departmentDepartment of Business AdministrationCredits4
Subject guarantordoc. Ing. Pavla Macurová, CSc.Subject version guarantordoc. Ing. Pavla Macurová, CSc.
Study levelundergraduate or graduate
Study languageCzech
Year of introduction1999/2000Year of cancellation2009/2010
Intended for the facultiesEKFIntended for study typesMaster
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA15 doc. Ing. Naděžda Klabusayová, CSc.
MAC40 doc. Ing. Pavla Macurová, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

Teaching methods

Summary

The aim of the subject is to explain the goals, approaches and procedures of quality management. The emphasize is put on the Total Quality Management and its tools and also on the Quality Management Systems according to ISO standards aswell. The attention is also devoted to the methods of quality analysis and improvement.

Compulsory literature:

1. Besterfield, D.H.: Total Quality Management. Third edition. Prentice Hall, 2003. ISBN 0-13-099306-9. 2. Oakland, J.S.: Total Quality Management. Text with cases. Oxford: Butterworth-Heinemann, 1995. ISBN 0-7506-2124-9. 3. Juran, J.M. – Gryna, F.M.: Quality Planning and Analysis. New York, McGraw-Hill, 1993. 4. ISO 9001:2000 Quality management systems – Requirements

Recommended literature:

Way of continuous check of knowledge in the course of semester

E-learning

Další požadavky na studenta

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Pojetí jakosti, měření a hodnocení jakosti 2. Ekonomické aspekty jakosti 3. Systémový přístup a procesní orientace managementu jakosti 4. Systémy jakosti podle přístupu ISO řady 9000 5. Odpovědnost vedení v rámci managementu jakosti 6. Management zdrojů 7. Management procesů při realizaci výrobku 8. Měření, analýza a zlepšování v systémech jakosti 9. Filosofie TQM 10.Nástroje TQM 11.Propojení TQM se systémy štíhlé výroby a JIT 12.Implementace TQM 13.Normalizace, akreditace, ověřování shody 14.Státní politika podpory jakosti

Conditions for subject completion

Full-time form (validity from: 1960/1961 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 35 (35) 0
                Project Project 35  0
        Examination Examination 65 (65) 0
                Written examination Written examination 30  0
                Oral Oral examination 35  0
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2005/2006 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2004/2005 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2004/2005 (M6209) Systems Engineering and Informatics (6201T004) Economics P Czech Ostrava 4 Compulsory study plan
2003/2004 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2002/2003 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2001/2002 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2000/2001 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner