152-0317/10 – Consumer Protection (OS)

Gurantor departmentDepartment of Business AdministrationCredits3
Subject guarantorIng. Blanka Poczatková, Ph.D., MBASubject version guarantordoc. Ing. Naděžda Klabusayová, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Study languageCzech
Year of introduction2009/2010Year of cancellation2011/2012
Intended for the facultiesEKF, FMTIntended for study typesBachelor, Follow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA15 doc. Ing. Naděžda Klabusayová, CSc.
ZLA065 Ing. Jana Zlámalová
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Part-time Credit and Examination 10+0

Subject aims expressed by acquired skills and competences

The subject informs on the development of consumer protection, its legislative framework in European Union countries and in the Czech Republic. Explain the basic rights of consumers and the procedure of their exercising, and consumers’ participation in the creation of new products. Apart from other things, assess the actual practical examples and model situations will be analysed that will enable students to obtain a deeper insight into ordinary problems in the field of consumer protection and safe products.

Teaching methods



Instruction in the subject analyses the position and specification of consumers in the CR and the EU and includes special terminology, analysis of legislature, statutes and regulations connnected with consumers protection and makes clear consumers status in standardization and their participation in the standard process.

Compulsory literature:

EUROPEAN COMMISSION: EU Consumer Policy strategy 2007-2013. Luxembourg: Office for Official Publications of the European Communities, 2007. ISBN 978-92-79-06115-8.

Recommended literature:

BĚLOHLÁVEK, A. J. Consumer protection in arbitration. Huntington: Juris Publishing, 2012. ISBN 978-1-937518-12-7.

Way of continuous check of knowledge in the course of semester



Other requirements



Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:


Conditions for subject completion

Part-time form (validity from: 2009/2010 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 20  12
        Examination Examination 80  40
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2010/2011 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan
2009/2010 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner