152-0320/03 – Quality Management B (ŘJ B)

Gurantor departmentDepartment of Business AdministrationCredits5
Subject guarantordoc. Dr. Ing. Pavel BlecharzSubject version guarantordoc. Ing. Pavla Macurová, CSc.
Study levelundergraduate or graduate
Study languageCzech
Year of introduction2012/2013Year of cancellation2015/2016
Intended for the facultiesEKFIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
MAC40 doc. Ing. Pavla Macurová, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

Outputs: 1) ability to define and in the right way to use the therms from field of quality management, to orientate in the approache, methods and techniques of QM 2) ability to undertstand and explain the economic impact of quality, impact of quality on competitiveness, to clasify the costs connected with quality, necesssity of avoiding the nonconformities, to explain the structure and functions of quality management systems according to ISO standards, principles of quality analysis and improvement. 3) ability to implement Six Sigma methodology SPC method, FMEA method and poka-yoke technique, to compare different approaches to quality management and improvement, 4) ability to analyze in systematic way the problems with quality from symptoms through relevant factors to root causes identification, 5) ability to make syntheses of particular knowledge obtained from qualita analyses and to developed in the team way preventive and corrective actions 6) ability to evaluate different variants of actions towards quality improvement and the priorities setting.

Teaching methods



The aim of the subject is to obtain a broader knowledge in the field of QMS (in accordance with ISO standards). Furthermore to obtain knowledge of process improvement in accordance with Six Sigma approach (i.e. TQM), ad skills in analysis and improvement of quality. Finally, absolvents should be able to become a member of quality team in organization and utilize their skills in quality problem solving.

Compulsory literature:

OAKLAND, JOHN S. and MARTON MAROSSZEKY. Total Construction Management. Lean Quality in construction project delivery. New York: Routlege, 2017. 634 p. ISBN 978-1138908536.

Recommended literature:

R. A. MUNRO, G. RAMU and D.J. ZRYMIAK. The Certified Six Sigma Green Belt. Handbook. 2nd edition. Milwaukee: ASQ, Quality Press, 2015. ISBN 978-0-87389-891-1.

Way of continuous check of knowledge in the course of semester

Checking of tasks solved during the classes.


Další požadavky na studenta

Selfstudy of additional materials.


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

1. Understanding quality and approaches to quality management. 2. Quality management systems, environment management systems, healsth and safety management systems according to ISO standards. Integrated management systems. 3. Methods and techniques supporte the prevention against nonconformity (QFD, FMEA). 4.Process analysis and improvement - approaces, methods, techniques: PDCA cycle, Quality Journal and simple statistical tools implementation, statistical process control (SPC), Kaizen and Six Sigma - explaining and comparison. 6. Total Quality Management approach: philosophy, principles, tools, implementation. 7. Lean management and connection with TQM.

Conditions for subject completion

Conditions for completion are defined only for particular subject version and form of study

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2013/2014 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan
2013/2014 (N6208) Economics and Management (6208T020) Business Economics (00) Business Economics P Czech Ostrava 1 Compulsory study plan
2012/2013 (N6208) Economics and Management (6208T020) Business Economics (00) Business Economics P Czech Ostrava 1 Compulsory study plan
2012/2013 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner