152-0320/04 – Quality Management B (ŘJ B)

Gurantor departmentDepartment of Business AdministrationCredits4
Subject guarantordoc. Dr. Ing. Pavel BlecharzSubject version guarantordoc. Dr. Ing. Pavel Blecharz
Study levelundergraduate or graduateRequirementCompulsory
Study languageCzech
Year of introduction2014/2015Year of cancellation2020/2021
Intended for the facultiesEKFIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
BLE50 doc. Dr. Ing. Pavel Blecharz
MAC40 doc. Ing. Pavla Macurová, CSc.
STV02 Ing. Hana Štverková, Ph.D.,MBA,LL.M.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

Outputs: 1) ability to define and in the right way to use the therms from field of quality management, to orientate in the approache, methods and techniques of QM 2) ability to undertstand and explain the economic impact of quality, impact of quality on competitiveness, to clasify the costs connected with quality, necesssity of avoiding the nonconformities, to explain the structure and functions of quality management systems according to ISO standards, principles of quality analysis and improvement. 3) ability to implement Six Sigma methodology SPC method, FMEA method and poka-yoke technique, to compare different approaches to quality management and improvement, 4) ability to analyze in systematic way the problems with quality from symptoms through relevant factors to root causes identification, 5) ability to make syntheses of particular knowledge obtained from qualita analyses and to developed in the team way preventive and corrective actions 6) ability to evaluate different variants of actions towards quality improvement and the priorities setting.

Teaching methods



The aim of the subject is to obtain a broader knowledge in the field of QMS (in accordance with ISO standards). Furthermore to obtain knowledge of process improvement in accordance with Six Sigma approach (i.e. TQM), ad skills in analysis and improvement of quality. Finally, absolvents should be able to become a member of quality team in organization and utilize their skills in quality problem solving.

Compulsory literature:

OAKLAND, JOHN S. and MARTON MAROSSZEKY. Total Construction Management. Lean Quality in construction project delivery. New York: Routlege, 2017. 634 p. ISBN 978-1138908536.

Recommended literature:

R. A. MUNRO, G. RAMU and D.J. ZRYMIAK. The Certified Six Sigma Green Belt. Handbook. 2nd edition. Milwaukee: ASQ, Quality Press, 2015. ISBN 978-0-87389-891-1.

Way of continuous check of knowledge in the course of semester

Checking of tasks solved during the classes.


Other requirements

Selfstudy of additional materials.


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

1. Quality management systems according to ISO standards. 2. Six Sigma/TQM, qualification and organization of Six Sigma. 3. Six Sigma (SS) - DMAIC model,phase define. 4. Six Sigma (SS) - DMAIC model,phase measure. 5. Six Sigma (SS) - DMAIC model,phase analyze. 6. Six Sigma (SS) - DMAIC model,phase improve. 7. Six Sigma (SS) - DMAIC model,phase control. 8. FMEA. 9. Poka-yoke. 10. SPC.

Conditions for subject completion

Full-time form (validity from: 2014/2015 Winter semester, validity until: 2020/2021 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 35  17
        Examination Examination 65  34 3
Mandatory attendence participation: 80%

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Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2018/2019 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan
2017/2018 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan
2016/2017 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan
2015/2016 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan
2014/2015 (N6208) Economics and Management (6208T020) Business Economics P Czech Ostrava 1 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner
Subject block without study plan - EKF - P - cs 2019/2020 Full-time Czech Optional EKF - Faculty of Economics stu. block

Assessment of instruction

2018/2019 Summer
2017/2018 Summer
2015/2016 Summer
2014/2015 Summer