152-0339/01 – Quality Management and Quality Systems (MJaSJ)

Outputs: 1) ability to define and in the right way to use the therms from field of quality management, to orientate in the approache, methods and techniques of QM 2) ability to undertstand and explain the economic impact of quality, impact of quality on competitiveness, to clasify the costs connected with quality, necesssity of avoiding the nonconformities, to explain the structure and functions of quality management systems according to ISO standards, principles of quality analysis and improvement. 3) ability to implement Pareto analysis, cause-effect diagram, control charts, FMEA and QFD techniques, to compare different approaches to quality management and improvement, 4) ability to analyze in systematic way the problems with quality from symptoms through relevant factors to root causes identification, 5) ability to make syntheses of particular knowledge obtained from qualita analyses and to developed in the team way preventive and corrective actions 6) ability to evaluate different variants of actions towards quality improvement and the priorities setting.

The aim of the subject is to explain the goals, approaches and procedures of quality management. The emphasize is put on the Total Quality Management and its tools and also on the Quality Management Systems according to ISO standards aswell. The attention is also devoted to the methods of quality analysis and improvement.

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