152-0339/01 – Quality Management and Quality Systems (MJaSJ)

Gurantor departmentDepartment of Business AdministrationCredits3
Subject guarantordoc. Ing. Pavla Macurová, CSc.Subject version guarantordoc. Ing. Pavla Macurová, CSc.
Study levelundergraduate or graduateRequirementChoice-compulsory
Year1Semesterwinter
Study languageCzech
Year of introduction2006/2007Year of cancellation2009/2010
Intended for the facultiesEKFIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
MAC40 doc. Ing. Pavla Macurová, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

Outputs: 1) ability to define and in the right way to use the therms from field of quality management, to orientate in the approache, methods and techniques of QM 2) ability to undertstand and explain the economic impact of quality, impact of quality on competitiveness, to clasify the costs connected with quality, necesssity of avoiding the nonconformities, to explain the structure and functions of quality management systems according to ISO standards, principles of quality analysis and improvement. 3) ability to implement Pareto analysis, cause-effect diagram, control charts, FMEA and QFD techniques, to compare different approaches to quality management and improvement, 4) ability to analyze in systematic way the problems with quality from symptoms through relevant factors to root causes identification, 5) ability to make syntheses of particular knowledge obtained from qualita analyses and to developed in the team way preventive and corrective actions 6) ability to evaluate different variants of actions towards quality improvement and the priorities setting.

Teaching methods

Summary

The aim of the subject is to explain the goals, approaches and procedures of quality management. The emphasize is put on the Total Quality Management and its tools and also on the Quality Management Systems according to ISO standards aswell. The attention is also devoted to the methods of quality analysis and improvement.

Compulsory literature:

MACUROVÁ, P. : Řízení jakosti B. Ostrava:. VŠB - TU, 2008. ISBN 978-80-248-1720-0. ČSN ISO 9001, 9004 Systémy managementu jakosti. 2001. ČSN ISO 9000. Systémy managementu kvality. Základní principy a slovník. 2006

Recommended literature:

Nenadál, J., Noskievičová, D., Petříková, R., Plura, J., Tošenovský, J.: Moderní management jakosti. Principy, postupy a metody. 377 s. Praha: Management Press, 2008. ISBN 978-80-7261-186-7. VEBER, J. A KOL.: Management kvality, environmentu a bezpečnosti práce. Praha: Management Press, 2006. ISBN 80-7261-146-1. PLURA, J.: Plánování a neustálé zlepšování jakosti. Computer Press, Praha 2001. ISBN 80-7226-543-1. NENADÁL, J. a kol.: Management partnerství s dodavateli. Praha: Management Press, 2006. ISBN 80-7261-152-6. NENADÁL, J.: Měření v systémech managementu jakosti. Management Press, Praha 2004. 2. doplněné vydání. ISBN 80-7261-110-0. VEBER, J. a kol.: Řízení jakosti a ochrana spotřebitele. 2., aktualizované vydání. Praha: Grada Publishig, 2007. ISBN 978-80-247-1782-1.

Way of continuous check of knowledge in the course of semester

E-learning

Další požadavky na studenta

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Pojetí jakosti, měření a hodnocení jakosti 2. Ekonomické aspekty jakosti 3. Systémový přístup a procesní orientace managementu jakosti 4. Systémy jakosti podle přístupu ISO řady 9000 5. Odpovědnost vedení v rámci managementu jakosti 6. Management zdrojů 7. Management procesů při realizaci výrobku 8. Měření, analýza a zlepšování v systémech jakosti 9. Filosofie TQM 10.Nástroje TQM 11.Propojení TQM se systémy štíhlé výroby a JIT 12.Implementace TQM 13.Normalizace, akreditace, ověřování shody 14.Státní politika podpory jakosti

Conditions for subject completion

Full-time form (validity from: 1960/1961 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 35 (35) 0
                Project Project 35  0
        Examination Examination 65 (65) 0
                Written examination Written examination 65  0
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2008/2009 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 1 Choice-compulsory study plan
2008/2009 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2007/2008 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 1 Choice-compulsory study plan
2007/2008 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2006/2007 (M6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 4 Compulsory study plan
2006/2007 (N6209) Systems Engineering and Informatics (6209T025) System Engineering and Informatics P Czech Ostrava 1 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner