152-0417/03 – Consumer Protection (OS)

Gurantor departmentDepartment of Business AdministrationCredits3
Subject guarantorIng. Blanka Poczatková, Ph.D.,MBA,LL.M.Subject version guarantordoc. Ing. Naděžda Klabusayová, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Year2Semesterwinter
Study languageCzech
Year of introduction2011/2012Year of cancellation2016/2017
Intended for the facultiesFMT, EKFIntended for study typesFollow-up Master, Bachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA15 doc. Ing. Naděžda Klabusayová, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Part-time Credit 14+0

Subject aims expressed by acquired skills and competences

The subject informs on the development of consumer protection, its legislative framework in European Union countries and in the Czech Republic. Explain the basic rights of consumers and the procedure of their exercising, and consumers’ participation in the creation of new products. Apart from other things, assess the actual practical examples and model situations will be analysed that will enable students to obtain a deeper insight into ordinary problems in the field of consumer protection and safe products.

Teaching methods

Lectures

Summary

Instruction in the subject analyses the position and specification of consumers in the CR and the EU and includes special terminology, analysis of legislature, statutes and regulations connnected with consumers protection and makes clear consumers status in standardization and their participation in the standard process.

Compulsory literature:

KLABUSAYOVÁ, Naděžda. Zákon o obecné bezpečnosti výrobků. Zákon o technických požadavcích na výrobky. Komentář. Praha: Wolters Kluwer ČR, 2016. 216 s. ISBN 978-80-7552-371-6. VÍTOVÁ, Blanka: Zákon o ochraně spotřebitele (č. 634/1992 Sb.). Komentář. Praha: Wolters Kluwer, 2016. 364 s. ISBN 978-80-7478-984-7. JURČOVÁ, Monika. Spotrebiteľské právo. Praha: Wolters Kluwer, 2021. ISBN 978-80-7598-987-1. MORAVEC, Tomáš a Jan PASTORČÁK. Spotřebitel a podnikatel na dynamicky se rozvíjejícím trhu. Praha: C. H. Beck, 2019. ISBN 978-80-7400-745-3. Zákon č. 634/1992 Sb., o ochraně spotřebitele ve znění pozdějších předpisů.

Recommended literature:

POKORNÁ, Jarmila, Eva VEČERKOVÁ, Tereza LEVICKÁ a Jana DUDOVÁ. Ochrana spotřebitele proti nekalým obchodním praktikám podnikatelů. Praha: Wolters Kluwer, 2017. ISBN 978-80-7552-625-0. Vítová, Blanka a Markéta Etlíková. Nekalé obchodní praktiky. Praha: Wolters Kluwer, 2017,120 s. Zákon č. 102/2001 Sb. o obecné bezpečnosti výrobků. Zákon č. 22/1997 Sb. o technických požadavcích na výrobky ve znění pozdějších předpisů. Zákon č. 40/1964 Sb., občanský zákoník ve znění pozdějších předpisů. Zákon č. 59/1998 Sb., o odpovědnosti za škodu způsobenou vadou výrobku. Zákon č. 634/1992 Sb., o ochraně spotřebitele ve znění pozdějších předpisů. Časopisy: D – Test-časopis pro spotřebitele, Příloha MF Dnes „TEST“.

Way of continuous check of knowledge in the course of semester

credit 100% test

E-learning

Other requirements

Student must done credit test.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Objectives and principles of consumer policy 2. Entry into consumer protection issues 3. Legislation of consumer protection in the European Union 4. International and national institutions of consumers 5. Consumer protection in EU member countries 6. Consumer protection in the Czech Republic 7. Act no 634/1992 of Coll., consumer protection 8. Act no 40/1964 of Coll., civil code 9. Dishonest dealings and discrimination of a consumer, concluding of consumer contracts 10. Act no 59/1998 of Coll., responsibility for the loss caused by the product defect 11. Rights resulting from liability for defects of a sold thing and their exercising 12. Act no 102/2001 of Coll., product general safety 13. Act no 22/1977 of Coll., products technical requirements 14. Technical harmonization and consistency assessment

Conditions for subject completion

Part-time form (validity from: 2013/2014 Winter semester, validity until: 2016/2017 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Exercises evaluation Credit 85 (85) 85 2
        credit Written test 85  85 2
Mandatory attendence participation:

Show history

Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2016/2017 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management K Czech Ostrava 2 Compulsory study plan
2016/2017 (B6208) Economics and Management (6208R020) Business Economics K Czech Ostrava 3 Compulsory study plan
2015/2016 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management K Czech Ostrava 2 Compulsory study plan
2015/2016 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan
2015/2016 (B6208) Economics and Management (6208R020) Business Economics K Czech Ostrava 3 Compulsory study plan
2014/2015 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan
2014/2015 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management K Czech Ostrava 2 Compulsory study plan
2014/2015 (B6208) Economics and Management (6208R020) Business Economics K Czech Ostrava 3 Compulsory study plan
2013/2014 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan
2013/2014 (B6208) Economics and Management (6208R020) Business Economics K Czech Ostrava 3 Compulsory study plan
2013/2014 (B6208) Economics and Management (6208R020) Business Economics (02) Business Economics K Czech Ostrava 3 Compulsory study plan
2012/2013 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan
2012/2013 (B6208) Economics and Management (6208R020) Business Economics (02) Business Economics K Czech Ostrava 3 Compulsory study plan
2012/2013 (N6208) Economics and Management (6202T049) Accounting and Taxes (02) Účetnictví a daně K Czech Ostrava 2 Choice-compulsory study plan
2011/2012 (N3922) Economics and Management of Industrial Systems (3902T041) Quality Management K Czech Ostrava 2 Compulsory study plan
2011/2012 (B6208) Economics and Management (6208R020) Business Economics (02) Business Economics K Czech Ostrava 3 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction



2016/2017 Winter
2015/2016 Winter
2013/2014 Winter
2012/2013 Winter