153-0446/01 – Quality in Public Administration (KVS)
| Gurantor department | Department of Public Economics | Credits | 3 |
| Subject guarantor | doc. Ing. Petr Tománek, CSc. | Subject version guarantor | doc. Ing. Petr Tománek, CSc. |
| Study level | undergraduate or graduate | Requirement | Compulsory |
| Year | 2 | Semester | winter |
| | Study language | Czech |
| Year of introduction | 2010/2011 | Year of cancellation | 2010/2011 |
| Intended for the faculties | EKF | Intended for study types | Follow-up Master |
Subject aims expressed by acquired skills and competences
Graduates are able:
1) to identify and use correctly specific terminology of quality management,
2) to determine background, objectives and possibilities of increasing quality of public administration,
3) to characterize fundamental models and methods of increasing quality of public administration,
4) to assess benefits of different models and method of increasing quality of public administration in practice.
Teaching methods
Lectures
Summary
Subject of Quality in public administration is devoted to quality management and improving quality in conditions of public administration. Attention is focused on the theoretical background of this issue and on the practical use of selected methods and instruments increasing quality of public administration – Common Assessment Framework, benchmarking, Balanced Scorecard, ISO 9000 norms, Local Agenda 21.
Compulsory literature:
Recommended literature:
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Way of continuous check of knowledge in the course of semester
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E-learning
Other requirements
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Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
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Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction
Předmět neobsahuje žádné hodnocení.