228-0321/01 – Managerial skills and effective communication (MDEK)

The aim of this subject is to teach students managerial skills with basic managerial topics like effective interpersonal communication, motivation that is an integral part of the teamwork, presentation, stress managing, conflict solutions, cooperation with and motivation of colleagues, managing change etc.

The emphasize is given to the emphasizing the difference between following teamwork effectivity affecting factors. The proactive and retroactive behavior is compared with respect to personal attitude. The effect of punishments, rewards, purpose, and experience of natural consequences in relationship with respect to adopting responsibility during the work tasks solution. Pointing out at the potential of information, description, awareness of feelings and needs during the feedback at the teamwork. Effective cooperation and communication styles are compared to non-effective ones pointing out at the team work energy allocation either for goal solution or for a fight between the team players. Important part of the training is learning by experience that helps to form sound know how background and support the further personal self-development of the students. that which depend on personal skills developed by experience and training. They will try even several managerial advancements and activities as authority delegating, action plans of employees motivation, group communication and workflow efficiency influencing and synergic effect creation in the team etc. and they will be solved the company case studies (Ishikaw diagram, Pareto analyses, Brainstorming, Field of force, SMART goals, SPIN, techniques GROW, STEER etc.).

HUNSAKER, Philip. L. Training in Management Skills. 6th ed. Upper Saddle River, N. J.: Prentice Hall, 2001. ISBN 01-395-5014-3. WHETTEN, David A. a Kim S. CAMERON. Developing Management Skills. 5th ed. Upper Sadle River, NJ: Prentice Hall, 2002. ISBN 0-13-091408-8. COLLINS, Jim. Good To Great : Why Some Companies Make The Leap and Others Don't. New York: Harper-Collins Publishers, 2001. ISBN 978-07-126-7609-0. COVEY, Stephen R. The 7 Habits of Highly Effective People. Free Press, 1989, ISBN: 0-7432-6951-9. DRENTH, A.J. The 16 Personality Types: Profiles, Theory, & Type Development. New York: Drenth Publishing, 2017. ISBN 978-0-9792-168-31. DRUCKER, Peter Ferdinand. The essential Drucker. Rev. ed. London: Routledge, 2014. ISBN 978-0-7506-8506-1. KOTTER, John P. Leading Change. New York: Harvard Business Review Press, 2012. ISBN 978-14-2218-643-5. MAGRETTA, Joan. What Management Is: How It Works and Why It's Everyone's Business. New York: Free Press, 2012. ISBN 978-07-432-03-197. MAXWELL, John C. The 21 Irrefutable Laws of Leadership. 2nd ed. New York: Thomas Nelson. ISBN 978-0-785-289-357. TURNER, J. Rodney. The handbook of project-based management: leading strategic change in organizations. 3rd ed. New York: McGraw-Hill, c2009. ISBN 978-0-07-154974-5.

Short tests and interactive experience-based work including the self/assessment during the course work.