228-0321/01 – Managerial skills and effective communication (MDEK)

Gurantor departmentDepartment of Structural MechanicsCredits5
Subject guarantordoc. Ing. Petr Konečný, Ph.D.Subject version guarantordoc. Ing. Petr Konečný, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Study languageCzech
Year of introduction2021/2022Year of cancellation
Intended for the facultiesFASTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
KAS348 Ing. Kateřina Kashi, Ph.D.
KON09 doc. Ing. Petr Konečný, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Graded credit 2+3
Part-time Graded credit 16+0

Subject aims expressed by acquired skills and competences

The aim of this subject is to teach students managerial skills with basic managerial topics like effective interpersonal communication, motivation that is an integral part of the teamwork, presentation, stress managing, conflict solutions, cooperation with and motivation of colleagues, managing change etc.

Teaching methods



The emphasize is given to the emphasizing the difference between following teamwork effectivity affecting factors. The proactive and retroactive behavior is compared with respect to personal attitude. The effect of punishments, rewards, purpose, and experience of natural consequences in relationship with respect to adopting responsibility during the work tasks solution. Pointing out at the potential of information, description, awareness of feelings and needs during the feedback at the teamwork. Effective cooperation and communication styles are compared to non-effective ones pointing out at the team work energy allocation either for goal solution or for a fight between the team players. Important part of the training is learning by experience that helps to form sound know how background and support the further personal self-development of the students. that which depend on personal skills developed by experience and training. They will try even several managerial advancements and activities as authority delegating, action plans of employees motivation, group communication and workflow efficiency influencing and synergic effect creation in the team etc. and they will be solved the company case studies (Ishikaw diagram, Pareto analyses, Brainstorming, Field of force, SMART goals, SPIN, techniques GROW, STEER etc.).

Compulsory literature:

BALDWIN, Thimothy, William BOMMER a Robert RUBIN. Developing Management Skills: What Great Managers Know and Do. Boston: McGraw-Hill/Irwin, 2008. ISBN 978-007-7225-957. DRUCKER, Peter Ferdinand. Management challenges for the 21st century. New York: HarperBusiness, 2001. ISBN 0-88730-999-2. GUPTA, Samuel S. Managerial Skills: Explorations in Practical Knowledge. New Delphi: Global India Publications, 2008. ISBN 81-907-2114-3. REES, David a Christine PORTER. Skills of Management. 6th ed. London: Cengage Learning, 2008. ISBN 18-448-0645. ROSENBERG, Marshall B., Nonviolent Communication. Puddledancer Press, 2003. ISBN: 1-892005-03-04.

Recommended literature:

HUNSAKER, Philip. L. Training in Management Skills. 6th ed. Upper Saddle River, N. J.: Prentice Hall, 2001. ISBN 01-395-5014-3. WHETTEN, David A. a Kim S. CAMERON. Developing Management Skills. 5th ed. Upper Sadle River, NJ: Prentice Hall, 2002. ISBN 0-13-091408-8. COLLINS, Jim. Good To Great : Why Some Companies Make The Leap and Others Don't. New York: Harper-Collins Publishers, 2001. ISBN 978-07-126-7609-0. COVEY, Stephen R. The 7 Habits of Highly Effective People. Free Press, 1989, ISBN: 0-7432-6951-9. DRENTH, A.J. The 16 Personality Types: Profiles, Theory, & Type Development. New York: Drenth Publishing, 2017. ISBN 978-0-9792-168-31. DRUCKER, Peter Ferdinand. The essential Drucker. Rev. ed. London: Routledge, 2014. ISBN 978-0-7506-8506-1. KOTTER, John P. Leading Change. New York: Harvard Business Review Press, 2012. ISBN 978-14-2218-643-5. MAGRETTA, Joan. What Management Is: How It Works and Why It's Everyone's Business. New York: Free Press, 2012. ISBN 978-07-432-03-197. MAXWELL, John C. The 21 Irrefutable Laws of Leadership. 2nd ed. New York: Thomas Nelson. ISBN 978-0-785-289-357. TURNER, J. Rodney. The handbook of project-based management: leading strategic change in organizations. 3rd ed. New York: McGraw-Hill, c2009. ISBN 978-0-07-154974-5.

Way of continuous check of knowledge in the course of semester

Short tests and interactive experience-based work including the self/assessment during the course work.


Other requirements

Ability to partial self-study.


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

Framework syllabus of lectures:/Syllabus - Managerial competences and roles/basic terms, managerial competencies, competency models, self- perception and perception others/MBTI typology and its importance for managers, perception and its importance, managerial styles - Supportive Communication/communication skills, principles of supportive communication and its utilization, presentation skills, active listening, LISTEN method - Active listening, principles of effective communication and understanding of the importance of the communication form with respect to team productivity - Understanding of the influence of the emotions and needs on the result of communication and the information transfer, spatially the difference between manipulative and respectful with respect to emotions and needs including the principles of “Nonviolent communication” and “To respect to be respected”. communication is emphasized - Managing conflict/process and phases of conflict, manager’s role in conflict situations, procedure for solving conflict effectively - Making decision, solving problem creatively/basic terms, decision making process and its structure, selected methods and techniques of decision-making process (Occam’s razor, Ishikawa diagram, Brainstorming, Brainwriting, Action plan, Pareto’s analysis, Mutliple criteria decision making methods – AHP, ANP - Power and influence/basic terms, power and influence model, manipulation styles with respect to the influence of punishments, rewords and effective communication styles on the atmosphere in the team. - Empowering and delegating/basic terms, process of delegation, advantages and disadvantages of delegating for managers and subordinates - Motivation theory, using motivation theory in managerial work, motivating other/process model of performance management, impact of motivation on performance management, motivation’s strategies, new forms of work - Managerial style of leading people, leadership, coaching/basic terms, managerial styles of leading people (Leadership grid, Leadership continuum, situational leadership, transformational, transactional and charismatic leadership, leadership according to Drucker and Covey, manager in the role of a coach) - Managing teams/basic terms, team forms of work, team roles according to Belbin, team development phases, Deming’s circle of team work - Management change/Change management, the nature of change, steps to successful change, change management and organizational structure, change strategies, change resistance. - Business meetings – types of meetings, various types of participants and their characteristics, most common mistakes and insufficiencies of business meetings, communication methods and techniques at the business meetings

Conditions for subject completion

Full-time form (validity from: 2021/2022 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Graded credit Graded credit 100  51 3
Mandatory attendence participation: 70%

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Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2022/2023 (N0732A260029) Civil Engineering - BIM Engineering P Czech Ostrava 2 Compulsory study plan
2022/2023 (N0732A260029) Civil Engineering - BIM Engineering K Czech Ostrava 2 Compulsory study plan
2022/2023 (N0732A260030) Civil Engineering - BIM Engineering P English Ostrava 2 Compulsory study plan
2021/2022 (N0732A260029) Civil Engineering - BIM Engineering K Czech Ostrava 2 Compulsory study plan
2021/2022 (N0732A260029) Civil Engineering - BIM Engineering P Czech Ostrava 2 Compulsory study plan
2021/2022 (N0732A260030) Civil Engineering - BIM Engineering P English Ostrava 2 Compulsory study plan
2020/2021 (N0732A260029) Civil Engineering - BIM Engineering K Czech Ostrava 2 Compulsory study plan
2020/2021 (N0732A260029) Civil Engineering - BIM Engineering P Czech Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction

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