342-3315/04 – Transport Systems Quality Management (MJDS)

Gurantor departmentInstitute of TransportCredits4
Subject guarantordoc. Ing. Ivana Olivková, Ph.D.Subject version guarantordoc. Ing. Ivana Olivková, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Year3Semestersummer
Study languageCzech
Year of introduction2011/2012Year of cancellation
Intended for the facultiesFSIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
OLI22 doc. Ing. Ivana Olivková, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2

Subject aims expressed by acquired skills and competences

The aim of the course is to pass on to the listener basic knowledge in the field of quality management, concept of quality systems, sectoral standards and apply these to examples of typical tasks solved in transport practice. The theoretical part of the course will ensure an understanding of key processes in quality systems, European Union approaches to quality assurance, conformity assessment, economic aspects of quality management and auditing in quality management systems. The practical part will provide the knowledge necessary for solving quality management tasks in the automotive industry and measuring the quality of services in public passenger transport.

Teaching methods

Lectures
Tutorials

Summary

The aim of the course is to pass on to the listener basic knowledge in the field of quality management, concept of quality systems, sectoral standards and apply these to examples of typical tasks solved in transport practice. The theoretical part of the course will ensure an understanding of key processes in quality systems, European Union approaches to quality assurance, conformity assessment, economic aspects of quality management and auditing in quality management systems. The practical part will provide the knowledge necessary for solving quality management tasks in the automotive industry and measuring the quality of services in public passenger transport.

Compulsory literature:

DALE, B. G., David R. BAMFORD a Ton van der WIELE, ed. Managing quality: an essential guide and resource gateway. Sixth edition. Chichester: Wiley, 2016. ISBN 978-1-119-13092-5 BIROLINI, Alessandro. Reliability engineering: theory and practice. 7th ed. Berlin: Springer, c2014. ISBN 978-3-642-39534-5 TRICKER, Ray. Quality management systems: a practical guide to standards implementation. London: Routledge, Taylor & Francis Group, 2020. ISBN 978-0-367-22351-9 HELGI ÞÓR INGASON. Quality management: a project management perspective. London: Routledge, Taylor & Francis Group, 2020. ISBN 978-0-367-43251-5

Recommended literature:

MUNRO, Roderick A., Govindarajan RAMU a Daniel J. ZRYMIAK. The certified Six Sigma green belt handbook. Second edition. Milwaukee: ASQ Quality Press, 2015. ISBN 978-0-87389-891-1 LUTHRA, Sunil, Dixit GARG, Ashish AGARWAL a Sachin K. MANGLA. Total quality management (TQM): principles, methods, and applications. Boca Raton: CRC Press, Taylor & Francis Group, 2021. Mathematical engineering, manufacturing, and management sciences. ISBN 978-0-367-51283-5 LIM, Jong Seong. Quality management in engineering: a scientific and systematic approach. Hoboken: CRC Press, Taylor & Francis Group, 2020. ISBN 978-0-367-23008-1 FAGHIH, Nezameddin, Ebrahim BONYADI a Lida SARRESHTEHDARI. Quality management and operations research: understanding and implementing the nonparametric Bayesian approach. Boca Raton: CRC Press, Taylor & Francis Group, 2021. ISBN 978-0-367-74490-8.

Way of continuous check of knowledge in the course of semester

Exam - 2 tests during the semester Classified credit - completing the course

E-learning

lms.vsb.cz

Other requirements

No other requiremets defined.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Quality management, the concept of quality systems, industry standards. 2. TQM and their application in transportation. 3. Key processes in quality systems. Quality assurance. 4. The role of managers in quality systems. Quality and the human factor. 5. Economic aspects of quality management. Planning, regulation and quality improvement in transport. 6. Quality management in transport. 7. Basic tools and methods for data analysis and quality control. 8. Principles of the European Union's approach to quality assurance and conformity assessment. 9. Auditing in quality management systems.

Conditions for subject completion

Full-time form (validity from: 2022/2023 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)		Min. number of pointsMax. počet pokusů
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 35  20
        Examination Examination 65  31 3
Mandatory attendence participation: The knowledge of students is continuously verified during each lesson in the form of discussion and questions with the aim of actively involving students in the lecture. Students elaborate a semestral paper according to an individual assignment and present its results. Students' knowledge is verified at the end of the semester by a written test and an oral exam.

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Conditions for subject completion and attendance at the exercises within ISP: Attendance in lessons is not required for students with ISP, if necessary, the possibility of conducting individual consultations. Students elaborate a semestral paper according to an individual assignment and present its results. Students' knowledge is verified at the end of the semester by a written test and an oral exam.

Show history

Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2024/2025 (B1088A040001) Operation and management of air transport (S02) Aviation Operation Management PLT P Czech Ostrava 3 Compulsory study plan
2023/2024 (B1088A040001) Operation and management of air transport (S02) Aviation Operation Management PLT P Czech Ostrava 3 Compulsory study plan
2022/2023 (B1088A040001) Operation and management of air transport (S02) Aviation Operation Management PLT P Czech Ostrava 3 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction

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