460-4045/04 – Information Management (IM)
Gurantor department | Department of Computer Science | Credits | 2 |
Subject guarantor | Ing. Jan Kožusznik, Ph.D. | Subject version guarantor | Ing. Jan Kožusznik, Ph.D. |
Study level | undergraduate or graduate | Requirement | Optional |
Year | 2 | Semester | winter |
| | Study language | Czech |
Year of introduction | 2022/2023 | Year of cancellation | 2023/2024 |
Intended for the faculties | FEI | Intended for study types | Follow-up Master |
Subject aims expressed by acquired skills and competences
The aim of the course is to learn students with the functions of Head of Department of Informatics and / or Project Manager in medium and large business with the organization and management of the Department of Informatics in a largely industrial firms and IT companies. On the basis of this knowledge students should prove to orient the organization and processes of IT in schools and international companies. It is also a preparation course for the subject of Project Management.
Teaching methods
Lectures
Teaching by an expert (lecture or tutorial)
Summary
The course is designed for students who have expressed interest in the principles of IT governance. The course gives a cross section of IT manager and / or Project manager duties in the medium and large enterprises. It puts the necessary emphasis on economic issues and issues of management and leadership associated with the operation and management of IT projects and illustrates the use of technical and economical methods to control both the daily operation of IT structures and to plan large-scale systems.
Compulsory literature:
Recommended literature:
Gladwell, M: The Tipping Point: How Little Things Can Make a Big DifferenceFormat: Kindle Edition
Print Length: 288 pages, Publisher: Little, Brown and Company; 1 edition (November 1, 2006), ASIN: B000OT8GD0
Way of continuous check of knowledge in the course of semester
E-learning
Other requirements
Additional requirements are placed on the student.
Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
Lectures:
1.-2. ICT organisation in companies: The role of the IT department in the company. IT management and its main aspects. IT organisational structure. The difference between a small and a large organisation. Typical activities of an IT department.
3.-4. Basics of project management: Project management as part of IT management. ICT projects. Methodology and process models. Project phases. Tools for ICT project management. Project status reporting.
5.-6. Soft-skills: People management. Presentation skills. Time management. MBTI personality typology. Coaching. Communication skills. Conflict resolution. Negotiation. Methods of teamwork. Engagement.
7.-8. Change processes: Reasons for changes. Adaptation to changes. Successful implementation of changes.
9.-10. Audits: Types of audits. Audit process and results. Corrective actions.
11.-12. Social networks and media: Social networking theory. Use of social media in companies. Use of social media for personal growth. The sharing economy.
13.-14. Fundamentals of IT Service Management: ITIL methodology. IT Services Lifecycle. ITIL processes (incidents, problems, changes). Service desk function. Other IT service management methodologies.
Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction