545-0173/03 – Consumer Protection (OS)

Gurantor departmentDepartment of Economics and Control SystemsCredits3
Subject guarantordoc. Ing. Naděžda Klabusayová, CSc.Subject version guarantordoc. Ing. Naděžda Klabusayová, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Study languageCzech
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA15 doc. Ing. Naděžda Klabusayová, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit 3+0
Combined Credit 12+0

Subject aims expressed by acquired skills and competences

The subject informs on the development of consumer protection, its legislative framework in European Union countries and in the Czech Republic. Explain the basic rights of consumers and the procedure of their exercising, and consumers’ participation in the creation of new products. Apart from other things, assess the actual practical examples and model situations will be analysed that will enable students to obtain a deeper insight into ordinary problems in the field of consumer protection and safe products.

Teaching methods



Instruction in the subject analyses the position and specification of consumers in the CR and the EU and includes special terminology, analysis of legislature, statutes and regulations connnected with consumers protection and makes clear consumers status in standardization and their participation in the standard process.

Compulsory literature:

EUROPEAN COMMISSION: EU Consumer Policy strategy 2007-2013. Luxembourg: Office for Official Publications of the European Communities, 2007. ISBN 978-92-79-06115-8.

Recommended literature:

BĚLOHLÁVEK, Alexander J. B2C arbitration: consumer protection in arbitration. Huntington: Juris, c2012. ISBN 978-1-937518-12-7.

Way of continuous check of knowledge in the course of semester

credit 100% test


Další požadavky na studenta

Student must done credit test.


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

1. Objectives and principles of consumer policy 2. Entry into consumer protection issues 3. Legislation of consumer protection in the European Union 4. International and national institutions of consumers 5. Consumer protection in EU member countries 6. Consumer protection in the Czech Republic 7. Act no 634/1992 of Coll., consumer protection 8. Act no 89/2012 of Coll., civil code 9. Dishonest dealings and discrimination of a consumer, concluding of consumer contracts 10. Rights resulting from liability for defects of a sold thing and their exercising 11. Act no 102/2001 of Coll., product general safety 12. Act no 22/1977 of Coll., products technical requirements 13. Technical harmonization and consistency assessment 14. Act No. 40/1995 Coll., On Advertising Regulation

Conditions for subject completion

Full-time form (validity from: 2019/2020 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Credit Credit  
Mandatory attendence parzicipation: 80 % presence in lessons

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2019/2020 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management K Czech Ostrava 2 Compulsory study plan
2019/2020 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management P Czech Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner