545-0213/01 – Business Communication (ObK)

Gurantor departmentDepartment of Economics and Control SystemsCredits1
Subject guarantorIng. Markéta Laštůvková, Ph.D.Subject version guarantorIng. Markéta Laštůvková, Ph.D.
Study levelundergraduate or graduate
Study languageCzech
Year of introduction2005/2006Year of cancellation2008/2009
Intended for the facultiesHGFIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
DAD010 Ing. Miroslav Dadok
ROL74 Ing. Markéta Laštůvková, Ph.D.
RUC55 Ing. Hana Růčková
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Graded credit 0+2
Combined Graded credit 0+6

Subject aims expressed by acquired skills and competences

The objective of the subject is to understand and applicate the principles of correct communication.The students obtain practical knowledge in the field of written and oral communication.

Teaching methods

Tutorials

Summary

The subject is focused on the principles of correct written and oral communication especially in career (for example how to write business letter correctly, how to communicate by phone and how to lead working agenda).

Compulsory literature:

ŠŤASTNÝ, Václav. Obchodní korespondence. Olomouc : ANAG, 2002. 102 s. 80-7263-121-7. OPLETALOVÁ, Soňa. Obchodní dovednosti.1. vyd. Olomouc : Rubico, 1999. 240 s. 80-85839-36-9. KHELEROVÁ, Vladimíra. Komunikační a obchodní dovednosti manažera. 1. vyd. Praha : Grada Publishing, 1999. 120 s. 80-7169-375-8. PANEV, Petr. Úřední a obchodní korespondence v češtině. Praha : VŠE Praha, 1994. 44 s. 80-7079-185-3.

Recommended literature:

Way of continuous check of knowledge in the course of semester

Studenti vypracují projekt dle zadání pedaga a jejich znalosti budou průběžně prověřovány kontrolními testy.

E-learning

Další požadavky na studenta

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Obchodní komunikace, její význam a nutnost v obchodování. 2. Základní pravidla korespondence, klasifikace dopisů, psaní adres 3. Služební korespondence 4. Osobní korespondence 5. Vedení agendy (kniha přijaté a odeslané pošty). 6. E-mailová korespondence. 7. Základní pravidla jednání po telefonu. 8. Prezentace, struktura a cíle prezentace. 9. Struktura životopisu.

Conditions for subject completion

Full-time form (validity from: 1960/1961 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Graded exercises evaluation Graded credit 100 (100) 0
        Project Project 60  0
        Other task type Other task type 40  0
Mandatory attendence parzicipation:

Show history
Combined form (validity from: 1960/1961 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Graded exercises evaluation Graded credit 100 (100) 0
        Other task type Other task type 100  0
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2007/2008 (B2102) Mineral Raw Materials (2102R003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 1 Choice-compulsory study plan
2007/2008 (B2102) Mineral Raw Materials (2102R001) Economics and Management in the Field of Raw Materials P Czech Ostrava 1 Choice-compulsory study plan
2007/2008 (B2102) Mineral Raw Materials (2102R001) Economics and Management in the Field of Raw Materials K Czech Most 1 Choice-compulsory study plan
2007/2008 (B2102) Mineral Raw Materials (2102R003) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 1 Choice-compulsory study plan
2006/2007 (B2102) Mineral Raw Materials (2102R003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 1 Choice-compulsory study plan
2006/2007 (B2102) Mineral Raw Materials (2102R001) Economics and Management in the Field of Raw Materials P Czech Ostrava 1 Choice-compulsory study plan
2006/2007 (B2102) Mineral Raw Materials (2102R001) Economics and Management in the Field of Raw Materials K Czech Most 1 Choice-compulsory study plan
2006/2007 (B2102) Mineral Raw Materials (2102R003) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 1 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner