639-0059/01 – Quality Management I (ŘJ I.)

Gurantor departmentDepartment of Quality ManagementCredits5
Subject guarantorprof. Ing. Jaroslav Nenadál, CSc.Subject version guarantorprof. Ing. Jaroslav Nenadál, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Year2Semestersummer
Study languageCzech
Year of introduction1999/2000Year of cancellation
Intended for the facultiesFBIIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
HOR0065 Ing. Barbora Hořínková
HUT90 doc. Ing. Milan Hutyra, CSc.
KLA077 Ing. Pavel Klaput, Ph.D.
NEN20 prof. Ing. Jaroslav Nenadál, CSc.
NEP0008 Ing. Karel Nepraš
POL0092 Ing. Natália Polláková
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1
Combined Credit and Examination 12+0

Subject aims expressed by acquired skills and competences

Student should be able to: 1. Describe and explain basic principles of quality management. 2. Understand and implement basic requirements regarding to quality management system against the ISO 9001 standard. 3. Select and apply some methods and tools of quality management. 4.Analyse and define improvement actions within quality management systems.

Teaching methods

Lectures
Seminars
Individual consultations
Tutorials
Project work

Summary

The goal of subject is to inform the students of the basic principles of quality management systems, the ways of its development and concepts of advancement. The students give the information about present perception of quality, concepts of both ISO 9000 standards and TQM. They will understand the basic economic contexts of quality management and learn to use the basic method and tools of quality management. They also receive the basic information regarding the environmental management (EMS) and its relation to quality management system in the frame of integral management. They also obtain set of information focused on procedures, methods and tools at design stage, at product realization stage as well as stage of product usage by customers.

Compulsory literature:

JURAN, J.M.-De FEO,J.A.: Juran´s Quality Handbook. Sixth Edition, New York McGraw Hill, 2010, 1113 p. (ISBN 978-0-07-162973-7) 2. OAKLAND, J. S.: Oakland on Quality Management. Amsterdam. Elsevier 2004, 476 p. (ISBN 0-7506-5741-3)

Recommended literature:

Any title focused on advanced quality management.

Way of continuous check of knowledge in the course of semester

Written test within the seminars.

E-learning

Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Systémy managementu jakosti I, submodul Systémy managementu jakosti II, submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení. VYKYDAL, D., NENADÁL, J. Systémy managementu kvality. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. PLURA, J. Analýza způsobilosti procesů. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NOSKIEVIČOVÁ, D. Speciální statistické metody – nekonvenční regulační diagramy. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NENADÁL, J. Systémy managementu jakosti I. Studijní opory. Ostrava: VŠB-TU Ostrava, 2013. NENADÁL, J. Systémy managementu jakosti II. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NOSKIEVIČOVÁ, D. Základní statistické metody managementu jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. PLURA, J. Plánování jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008.

Další požadavky na studenta

There are not defined any more requirements.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

Lectures: 1. Introduction to quality management. Quality functions and perception. 2. Quality management systems - concepts. The ISO 9000 family of standards. 3. TQM concepts and models. Quality awards. 4. Top management strategic role at quality management. QMS documentation. 5. Quality economy. Quality related costs, including life cycle costs. 6. Testing and certification. EU approaches to quality assurance. 7. Quality auditing and self-assessment: approaches and tools. 8. Quality and human factor - motivation and training. 9. Quality at design and development. Quality at purchasing. 10. Quality management at product realization. Statistical process control. 11. Quality at sales and service. Product liability. Infrastructure management. Customer satisfaction measurement. 12. Quality management at public sector and governance. 13. Quality improvement - PDCA cycle and methodology of improvement. FMEA and other methods. 14. Quality and ecology. Environmental management systems and ISO 14 000 family of standards. Integrated management systems. Corporate social responsibility. Seminars: 1. Fundamentals of math. statistics. 2. 7 basic tools of quality management 3. Histograms and their practical use. 4. Pareto analysis. 5. Ishikawa diagram. 6. Flow-charts. 7. Probability estimations. Basic probability distributions. 8. Statistical sampling. 9. QFD method. 10. FMEA method. 11. Capability evaluation. 12. Statistical process control. 13. Presentation of individual students projects. 14. Presentation of individual students projects.

Conditions for subject completion

Combined form (validity from: 1960/1961 Summer semester, validity until: 2015/2016 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 40 (40) 0
                Project Project 40  0
        Examination Examination 60 (60) 0
                Written examination Written examination 60  0
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Lázně Bohdaneč 2 Compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Lázně Bohdaneč 2 Compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Lázně Bohdaneč 2 Choice-compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Lázně Bohdaneč 2 Compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Lázně Bohdaneč 2 Choice-compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Lázně Bohdaneč 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Lázně Bohdaneč 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2014/2015 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Lázně Bohdaneč 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Lázně Bohdaneč 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2013/2014 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Příbram 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Příbram 2 Compulsory study plan
2012/2013 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Lázně Bohdaneč 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Příbram 2 Compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety K Czech Ostrava 3 Choice-compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety K Czech Praha 3 Choice-compulsory study plan
2011/2012 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Most 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Příbram 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Příbram 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Příbram 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety K Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety K Czech Praha 3 Choice-compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety P Czech Ostrava 3 Choice-compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety K Czech Ostrava 3 Choice-compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R006) Fire Protection Engineering and Industrial Safety K Czech Praha 3 Choice-compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Most 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Most 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Most 2 Compulsory study plan
2009/2010 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Most 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Most 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2008/2009 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Most 2 Compulsory study plan
2007/2008 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2007/2008 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2007/2008 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2007/2008 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2007/2008 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Most 2 Compulsory study plan
2006/2007 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2006/2007 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2006/2007 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2006/2007 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2005/2006 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2005/2006 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2005/2006 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2005/2006 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property P Czech Ostrava 2 Compulsory study plan
2004/2005 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2004/2005 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2004/2005 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2004/2005 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan
2004/2005 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety P Czech Ostrava 2 Compulsory study plan
2003/2004 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management P Czech Ostrava 2 Compulsory study plan
2003/2004 (B3908) Fire Protection and Industrial Safety (3908R005) Engineering Safety of Persons and Property K Czech Ostrava 2 Compulsory study plan
2003/2004 (B3908) Fire Protection and Industrial Safety (3908R001) Occupational and Process Safety K Czech Ostrava 2 Compulsory study plan
2003/2004 (B3908) Fire Protection and Industrial Safety (3908R003) Emergency Planning and Crisis Management K Czech Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner
Subject block without study plan - FBI - P - cs 2017/2018 Full-time Czech Optional FBI - Faculty of Safety Engineering stu. block