639-0820/01 – Quality Management (QM)

Gurantor departmentDepartment of Quality ManagementCredits4
Subject guarantorprof. Ing. Jaroslav Nenadál, CSc.Subject version guarantorprof. Ing. Jaroslav Nenadál, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Year2Semestersummer
Study languageCzech
Year of introduction2007/2008Year of cancellation
Intended for the facultiesFBI, USP, FS, HGF, FEI, FMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
HUT90 doc. Ing. Milan Hutyra, CSc.
KLA077 Ing. Pavel Klaput, Ph.D.
NEN20 prof. Ing. Jaroslav Nenadál, CSc.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2
Combined Credit and Examination 12+0

Subject aims expressed by acquired skills and competences

To understand current perception of quality. To learn about basic principles, concepts and directions of quality management. To clarify the ISO 9000 family of standards and the TQM concept. To apply basic quality management tools and methods. To understand economic consecventions of quality management.

Teaching methods

Lectures
Seminars
Individual consultations
Tutorials
Project work

Summary

Basic principles and concepts of advanced quality management. The ISO 9000 family of standards concepts and TQM concept. Economic considerations related to quality management. Application of basic methods and tools of quality management at products design and development, realization and delivering. Quality management at purchasing. Systems measurements within quality management systems (customer satisfaction measurement, benchmarkind etc.) Auditing at quality management systems. Approaches, methods and tools of continuous improvement. Development trends within quality management systems - the excellence models and their use. Integrated management systems.

Compulsory literature:

JURAN,J.M.- DeFEO,J.A.: Juran´s Quality Handbook. Sixth Edition. New York. Mc Graw-Hill. 2010, 1113 p. (ISBN 978- 0-07-162973-7)

Recommended literature:

Any title focused on advanced quality management.

Way of continuous check of knowledge in the course of semester

Two written test at seminars. Two projects (one team oriented and one individual) are pointed by teacher.

E-learning

None.

Další požadavky na studenta

Two written test at seminars. Two projects (one team oriented and one individual) are pointed by teacher.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

- Quality Management Systems (QMS) as a part of total company management system. - Fundamentals of quality management, including terms. -Basic concepts and approaches to quality management- the ISO concepts, the branch standard concept, TQM concept. - Documentation control. Quality management as trilogy of quality planning, quality assurance and quality improvement. - Top management role at QMS. - Basic methods and tools of quality planning. - Quality at purchasing. Suppliers evaluation and selection. - Quality management at product realization. - Quality related costs. Life cycle costing. - Quality verification and inspection. - Human factor within QMS. - Quality audits. - Quality improvements methodology, methods and tools. - Fundamentals of integrated management systems. -Excellence principles. The EFQM Excellence Model and its use. - Basic methods and tools of quality management

Conditions for subject completion

Combined form (validity from: 2009/2010 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 40 (40) 20
                Project Project 10  0
                test 1 Written test 10  0
                test 2 Written test 10  0
                individuální projekt Project 10  0
        Examination Examination 60 (60) 20
                Written examination Written examination 30  10
                Oral Written examination 30  10
Mandatory attendence parzicipation:

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Occurrence in study plans

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2018/2019 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
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2018/2019 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2017/2018 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2017/2018 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Ostrava 2 Compulsory study plan
2017/2018 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2017/2018 (N2111) Mining (2101T013) Mining of Mineral Resources and Their Utilization K Czech Ostrava 1 Optional study plan
2017/2018 (N2111) Mining (2101T013) Mining of Mineral Resources and Their Utilization K Czech Most 1 Optional study plan
2017/2018 (N2111) Mining (2101T013) Mining of Mineral Resources and Their Utilization P Czech Ostrava 1 Optional study plan
2016/2017 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Ostrava 2 Compulsory study plan
2016/2017 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2016/2017 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2016/2017 (N2111) Mining (2101T013) Mining of Mineral Resources and Their Utilization P Czech Ostrava 1 Optional study plan
2016/2017 (N2111) Mining (2101T013) Mining of Mineral Resources and Their Utilization K Czech Ostrava 1 Optional study plan
2016/2017 (N2111) Mining (2101T013) Mining of Mineral Resources and Their Utilization K Czech Most 1 Optional study plan
2015/2016 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2015/2016 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Ostrava 2 Compulsory study plan
2015/2016 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2014/2015 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2014/2015 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Ostrava 2 Compulsory study plan
2014/2015 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2013/2014 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Ostrava 2 Compulsory study plan
2013/2014 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2013/2014 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Ostrava 2 Compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2010/2011 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2010/2011 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan
2008/2009 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling P Czech Ostrava 2 Compulsory study plan
2008/2009 (N2102) Mineral Raw Materials (2102T013) Mineral Processing and Recycling K Czech Most 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner