639-0933/01 – Quality Management (MK)

Gurantor departmentDepartment of Quality ManagementCredits10
Subject guarantorprof. Ing. Jaroslav Nenadál, CSc.Subject version guarantorprof. Ing. Jaroslav Nenadál, CSc.
Study levelpostgraduateRequirementChoice-compulsory
YearSemesterwinter + summer
Study languageCzech
Year of introduction2016/2017Year of cancellation
Intended for the facultiesFMT, HGF, FSIntended for study typesDoctoral
Instruction secured by
LoginNameTuitorTeacher giving lectures
NEN20 prof. Ing. Jaroslav Nenadál, CSc.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Examination 20+0
Combined Examination 20+0

Subject aims expressed by acquired skills and competences

Student obtains deep theoretical knowledge about principles, methods and tools of advanced quality management systems. He or she will be able to use this knowledge during implementation and development of industrial company´s quality management systems.

Teaching methods

Individual consultations
Project work

Summary

Student will obtain knowledge about: application of principles of advanced quality management systems, leadership role, quality management activities at design and development, product realization, purchasing, various measurements within quality management systems, including audits and self-assessment. Procedures and methods which lead to organizational excellence will be also explained there.

Compulsory literature:

GOETSCH,D,L. and DAVIS,S.: Quality Management for Organizational Excellence. 7th Edition. Harlow: Pearson Education Limited, 2012. ISBN 978-0132558983 OAKLAND J. Total Quality Management and Operational Excellence: Text with Cases. Fourth Edition. London: Routledge, 2014. ISBN 978--0-415-63550-9 Van NEDERPELT, W.M.: Object - oriented Quality and Risk Management. Releigh: Lulu Press, 2012. ISBN 978-1-291-037-35-7

Recommended literature:

KANJI, G., K.: Measuring Business Excellence. London : Routledge, 2015. ISBN 978-1-138-86399-6 HAYES,B.E.: Beyond Ultimate Question. A Systematic Approach to Improve Customer Loyalty. Milwaukee. ASQ Quality Press, 2009,ISBN 978-0-87389-772-3 JURAN,M.J.-DeFEO,J.A.: Juran´s Quality Handbook. Sixth Edition. New York: McGraw Hill, 2010. ISBN 978-0-07-162973-7

Way of continuous check of knowledge in the course of semester

E-learning

Další požadavky na studenta

Self-study. There are no another requirements.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Principles of advanced quality management systems. 2. Quality management concepts throughout the world. 3. Top management role and responsibilities within quality management. 4. Feedback development – customer and other interested parties satisfaction or loyalty measurement. 5. Process approach at quality management. 6. Main processes realization at quality management systems. 7. Creation and analysis of customer value. 8. Management systems review – audits and self-assessment. 9. Exc1lence models as basis for management systems development. 10. Benchmarking – models and procedures. 11. Partnership with suppliers development. 12. Integrated management systems. 13. Risk management as basis for management systems integration. 14. Economic aspects related to quality management. 15. Quality management systems performance. 16. Trends of quality management development.

Conditions for subject completion

Full-time form (validity from: 2016/2017 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Examination Examination  
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
2019/2020 (P3925) Management of Industrial Systems P Czech Ostrava Choice-compulsory study plan
2019/2020 (P3925) Management of Industrial Systems K Czech Ostrava Choice-compulsory study plan
2018/2019 (P3925) Management of Industrial Systems P Czech Ostrava Choice-compulsory study plan
2018/2019 (P3925) Management of Industrial Systems K Czech Ostrava Choice-compulsory study plan
2017/2018 (P3925) Management of Industrial Systems K Czech Ostrava Choice-compulsory study plan
2017/2018 (P3925) Management of Industrial Systems P Czech Ostrava Choice-compulsory study plan
2016/2017 (P3925) Management of Industrial Systems K Czech Ostrava Choice-compulsory study plan
2016/2017 (P3925) Management of Industrial Systems P Czech Ostrava Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner