639-2014/01 – Quality Management (MK)

Gurantor departmentDepartment of Quality ManagementCredits4
Subject guarantorprof. Ing. Jaroslav Nenadál, CSc.Subject version guarantorprof. Ing. Jaroslav Nenadál, CSc.
Study levelundergraduate or graduateRequirementChoice-compulsory
Year3Semestersummer
Study languageCzech
Year of introduction2014/2015Year of cancellation
Intended for the facultiesFMT, HGF, FEIIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
HOR0065 Ing. Barbora Hořínková
HUT90 doc. Ing. Milan Hutyra, CSc.
KLA077 Ing. Pavel Klaput, Ph.D.
MIK0189 Ing. Pavlína Mikulová
NEN20 prof. Ing. Jaroslav Nenadál, CSc.
NEP0008 Ing. Karel Nepraš
POL0092 Ing. Natália Polláková
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2
Combined Credit and Examination 12+0

Subject aims expressed by acquired skills and competences

To obtain knowledge about principles and processes of quality management as well as about use of quality management methods and tools within various stages of product life cycle. Students will learn about basic statistical methods application and customer feedback usage. They will able to analyse economic effects of quality improvement at different types of industrial companies.

Teaching methods

Lectures
Tutorials

Summary

The subject is oriented on explanation of quality management meaning, principles, processes, methods and tools. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management, as well as to European Union approaches to quality assurance and conformity assessment.

Compulsory literature:

JURAN,M.J.-DeFEO,J.A.: Juran´s Quality Handbook. Sixth Edition. New York: McGraw Hill. 2010, 1113 p. (ISBN978-0-07-162973-7)

Recommended literature:

OAKLAND,J.S.: Oakland on Quality Management. Amsterdam. Elsevier. 2004, 476 s. (ISBN 0-7506-5741-3)

Way of continuous check of knowledge in the course of semester

E-learning

Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Systémy managementu jakosti I, submodul Systémy managementu jakosti II, submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení. VYKYDAL, D.; NENADÁL, J. Systémy managementu kvality. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. PLURA, J. Analýza způsobilosti procesů. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NOSKIEVIČOVÁ, D. Speciální statistické metody – nekonvenční regulační diagramy. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NENADÁL, J.: Systémy managementu jakosti I. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NENADÁL, J.: Systémy managementu jakosti II. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NOSKIEVIČOVÁ, D.: Základní statistické metody managementu jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. PLURA, J.: Plánování jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008.

Další požadavky na studenta

There are no additional requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Introduction and terms related to quality management. 2. Basic principles and concepts of modern quality management. 3. Role, requirements and recommendations of the EN ISO 9000 family of standards. 4. Fundamental processes of quality management. 5. Quality management at design and development stage. Basic methods and tools of quality planning. 6. Quality management at purchasing. 7. Quality economy, areas and approaches. Quality related costs and their measurement. 8. Conformity verification. Basic forms of product verification and inspection. Control of nonconforming products. 9. Human factor within quality management. 10. Auditing within quality management systems. 11. Quality improvement – approaches and methods. 12. European Union approaches to conformity assessment and quality assurance. 13. Trends of quality management development, management systems integration. 14. Business excellence models and their role at quality management.

Conditions for subject completion

Full-time form (validity from: 2014/2015 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 40  20
        Examination Examination 60  31
Mandatory attendence parzicipation:

Show history

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2017/2018 (B3922) Economics and Management of Industrial Systems (6208R123) Economics and Management in Industry P Czech Ostrava 3 Compulsory study plan
2017/2018 (B3923) Materials Engineering (3911R034) Materials and Technologies for Automobile Industry P Czech Ostrava 3 Choice-compulsory study plan
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Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner