639-2016/01 – Introduction to Quality Management (UMK)

Gurantor departmentDepartment of Quality ManagementCredits7
Subject guarantorIng. Pavel Klaput, Ph.D.Subject version guarantorIng. Pavel Klaput, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Year1Semesterwinter
Study languageCzech
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA077 Ing. Pavel Klaput, Ph.D.
NEN20 prof. Ing. Jaroslav Nenadál, CSc.
NOS35 prof. Ing. Darja Noskievičová, CSc.
PLU30 prof. Ing. Jiří Plura, CSc.
TOS40 prof. RNDr. Josef Tošenovský, CSc.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 3+3
Part-time Credit and Examination 20+0

Subject aims expressed by acquired skills and competences

The student will be able to orientate in the administrative and organizational aspect of the study at VŠB-TU Ostrava. Students will be able to work with relevant information sources. Students will learn basic concepts and principles of quality management. The student will be able to apply selected methods and quality management tools.

Teaching methods

Lectures
Tutorials
Project work
Other activities

Summary

The aim of the course is to provide students a comprehensive overview of the quality management and its aspect, to be taught in the specialization of Quality Management at the Technical University of Ostrava. All the subjects, which are taught at the department of quality management as well as their content, meaning and interdependence in the individual areas of quality management will be introduced. The content of the graduates' work and the possibility of their employment will be presented to students during specialized excursions and discussions with graduates of the Department of Quality Management.

Compulsory literature:

KIRAN, D. R. Total quality management: key concepts and case studies. Amsterdam: Elsevier/Butterworth-Heinemann, 2017. ISBN 978-0-12-811035-5. MENDENHALL, W. and T. SINCICH. Statistics for engineering and the sciences. Sixth edition. Boca Raton: CRC Press, Taylor & Francis Group, 2016. ISBN 978-1-4987-2885-0. BENCSIK, A. Knowledge management initiatives and strategies in small and medium enterprises. Hershey: IGI Global, 2017. ISBN 978-1-5225-1642-2. MILTON, J. S., J. C. ARNOLD and L. KWONG. Probability and statistics: for engineering and the computing sciences. Singapore: McGraw-Hill, c2013. ISBN 978-0-07-108785-8.

Recommended literature:

LOSHIN, D. Enterprise knowledge management: the data quality approach. San Diego: Morgan Kaufmann, 2007. ISBN 978-0-12-455840-3. RUGGLES, R. L. Knowledge management tools. Boston: Butterworth-Heinemann, 2009. ISBN 978-0-7506-9849-8. DECOURSEY, W. J. Statistics and probability for engineering applications with Microsoft Excel. Boston: Newnes, 2007. ISBN 978-0-7506-7618-2. MICHAEL A. W., D. TJOSVOLD and K. G. SMITH. International handbook of organizational teamwork and cooperative working. Chichester, West Sussex: Wiley, 2008. ISBN 9780470696712. PETER W.M. J. Statistical methods in engineering and quality assurance. New York: Wiley, 2008. ISBN 9780470316825.

Way of continuous check of knowledge in the course of semester

80% attendance at seminars. Seminar work and its presentation. Participation in fild trips. Final test in LMS.

E-learning

http://katedry.fmmi.vsb.cz/Opory_FMMI/639/639-Systemy%20managementu%20kvality.pdf

Other requirements

There are no further requirements for students in this subject.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Study at VŠB-TU Ostrava. Presentation of the university and its workplaces. Department of Quality Management and its Academic Staff. 2. University Information Systems, Important Web Applications (Edison, Learning Management System, Library, etc.). 3. Basic concepts of quality management. The importance of quality management in the 21st century. Quality Management Terminology. 4. Historical development of quality management. Significant personalities and their contribution to the development of the field. 5. Principles of quality management. Process model and its applications. 6. Quality Management System of VŠB-TU Ostrava. ISO portal and basic study related documents. 7. Use of statistical methods in quality management. Theory of probability and mathematical statistics. 8. Product and process quality planning, procedures and principles. Tools for quality planning and continuos improvement. 9. Process quality control and improvement. Statistical process control. 10. Computer Aided Quality Management. Presentation of selected software and its possible use in quality management. 11. Human factor in quality management. Basic principles of human resource management in an organization. 12. Knowledge Management, Principles and Procedures. From learning organozation to knowledge society. 13. Conformity assessment, testing and certification. Basic legislation and concepts of metrology. 14. Content of work of graduates in the field of quality management. Practical experience of graduates in the field of quality management.

Conditions for subject completion

Full-time form (validity from: 2019/2020 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40 (40) 20
                Zpracování semestrálního projektu Semestral project 40  20
        Examination Examination 60  31
Mandatory attendence parzicipation: Mandatory 80% attendance at tutorials.

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2021/2022 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management P Czech Ostrava 1 Compulsory study plan
2021/2022 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management K Czech Ostrava 1 Compulsory study plan
2020/2021 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management P Czech Ostrava 1 Compulsory study plan
2020/2021 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management K Czech Ostrava 1 Compulsory study plan
2019/2020 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management P Czech Ostrava 1 Compulsory study plan
2019/2020 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management K Czech Ostrava 1 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner