639-2017/03 – Quality Management (MK)

Gurantor departmentDepartment of Quality ManagementCredits3
Subject guarantorIng. David Vykydal, Ph.D.Subject version guarantorIng. David Vykydal, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Year3Semestersummer
Study languageCzech
Year of introduction2021/2022Year of cancellation
Intended for the facultiesFMTIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
SMA0011 Ing. Tereza Smajdorová, Ph.D.
TYL0031 Ing. Eva Tylečková
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+1

Subject aims expressed by acquired skills and competences

To obtain knowledge about quality management systems principles within various stages of product life cycle. Students will learn to analyse economic impacts of quality management and understand quality management approaches at design and development stage, purchasing as well as at product realization. They also learn about quality management auditing and continuous improvement.

Teaching methods

Lectures
Tutorials

Summary

The subject is oriented on explanation of quality management meaning, principles, processes and basic methods and tools of quality management systems. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management systems, as well as to their audits and continuous improvement.

Compulsory literature:

DEFOE, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613. OAKLAND, J. S. Total quality management and operational excellence: text with cases. 4th ed. London: Routledge, 2014. ISBN 978-0-415-63549-3. ISO 9001:2015 Quality management systems - Requirements. Geneva: International Organization for Standardization, 2015.

Recommended literature:

PYZDEK, T. a P.A. KELLER. The handbook for quality management: a complete guide to operational excellence. 2nd ed. New York: McGraw-Hill, 2013. ISBN 978-0-07-179924-9. DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3.

Way of continuous check of knowledge in the course of semester

Combined (written and oral) exam. Elaboration of 2 team projects. Accomplishment of the credit test. Active participation in seminars (80%).

E-learning

http://katedry.fmmi.vsb.cz/Opory_FMMI/639/639-Systemy%20managementu%20kvality.pdf

Other requirements

There are no additional requirements for students

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

Lectures: 1. Introduction to integrated management systems (quality, environment, etc.), basic definitions. 2. Basic principles, concepts and approaches of quality management. 3. Normative basis of quality management systems (ISO 9000 series standards), structure of standards, selected requirements and recommendations. 4. Normative basis of environmental management systems (ISO standards series 14000), plague structure, selected requirements and recommendations. 5. EU approaches to quality assurance and conformity assessment, European Union regulation REACH. 6. Documentation management - administrative assurance of quality management systems. 7. Basic processes of quality management. 8. Management at design and development stage. Basic methods and tools of quality planning. 9. Processes of management during product realization. 10. Economic features of quality management. Quality related costs and their measurement. 11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products. 12. Fundamentals and procedures of integrated management systems audits. 13. Improvement methodologies. Basic methods and tools of continuous improvement. 14. Development trends in quality management, integration of management systems. Exercises: 1. Basic methods and tools of quality management (Historgram, Pareto chart, Control chart, Flow chart, Control tables, Ishikawa chart, Point chart). 2. Other selected quality management tools (QFD, FMEA, Process capability analysis, Statistical process control, Network graph, etc.). 3. Process approach in quality management. 4. Applying feedback in quality management systems (customer satisfaction and loyalty). 5. Document and record management procedures. 6. Conformity verification (control) and non-compliance management. 7. Credit test - knowledge verification test.

Conditions for subject completion

Full-time form (validity from: 2022/2023 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40  20
        Examination Examination 60  31 3
Mandatory attendence participation: 80 %

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Conditions for subject completion and attendance at the exercises within ISP: Participation in the exercise is not mandatory. Completion of all mandatory tasks like other students (working-out of two individual projects, presentation of the selected topic, passing running as well as creditś tests) in an individually agreed upon deadline. Processing of any additional tasks depending on the actual participation of the student in the lesson after individually agreed dates.

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2024/2025 (B0712P130001) Environmental technology P Czech Ostrava 3 Compulsory study plan
2023/2024 (B0712P130001) Environmental technology P Czech Ostrava 3 Compulsory study plan
2022/2023 (B0712P130001) Environmental technology P Czech Ostrava 3 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction

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