639-2019/01 – Practical Aspects of Quality Management Systems (PASM)

Gurantor departmentDepartment of Quality ManagementCredits6
Subject guarantorIng. David Vykydal, Ph.D.Subject version guarantorIng. David Vykydal, Ph.D.
Study levelundergraduate or graduateRequirementOptional
Year2Semestersummer
Study languageCzech
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Graded credit 2+3
Part-time Graded credit 6+12

Subject aims expressed by acquired skills and competences

Objectives: Getting a basic set of knowledge and skills in the application of the requirements of quality management systems standards ISO 9001 and IATF 16949, which will enable students (graduates) to apply these requirements in practice more easily. The obtained knowledge: - interpretation of the requirements for quality management systems and other recommendations of the current standards; - implementing, maintaining and developing quality management systems in different types of organizations. The obtained skills: - application of selected fundamental requirements for quality management systems according to existing normative base; - implementation of quality management principles to the processes and activities of the organizations.

Teaching methods

Lectures
Tutorials
Project work

Summary

Building and maintaining a quality management system is closely related to the standards that focus on this particular part of the organization. One of these standards is a generic standard ISO 9001. Knowledge of ISO 9001 and the ability to fulfill them in practice is one of the key skills of quality managers. Students will have the opportunity to become acquainted in detail with the requirements of ISO 9001 in this course, on practical examples to understand their nature and form of case study to acquire the skills of their application.

Compulsory literature:

DEFEO, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613. DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3. ISO 9001 Quality management systems - Requirements. Geneve: ISO, 2015.

Recommended literature:

HOYLE, D. Automotive quality systems handbook: ISO/TS 1649:2002 edition. 2nd ed. Oxford: Elsevier Butterworth-Heinemann, 2005. ISBN 0-7506-6663-3. OAKLAND, J. S. Oakland on Quality Management. Amsterdam. Elsevier. 2004. ISBN 0-7506-5741-3. ISO 9000 Quality management systems - Fundamentals and vocabulary. 2015

Way of continuous check of knowledge in the course of semester

Elaboration of semestral project. Participation in seminars (80%).

E-learning

http://katedry.fmmi.vsb.cz/Opory_FMMI/639/639-Systemy%20managementu%20kvality.pdf

Other requirements

Elaborating term project on a given topic (analysis of the current state of quality management in the organization) with a minimum of 20 pages. The project will be controlled by the teacher within 14 days of the submission and the results will be sent to students via email IS.

Prerequisities

Subject codeAbbreviationTitleRequirement
639-2017 MK Quality Management Recommended

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Quality management systems – Characteristics of the basic set of standards ISO 9000, ISO 9001 requirements (part 1) - examples of practice. 2. ISO 9001 requirements - examples of practice (part 2). 3. Basic principles of quality management according to ISO 9000 family of standards and the possibilities for their implementation in accordance with the requirements of ISO 9001. 4. Requirements and recommendations for documentation management in quality management systems according to ISO 9001 and ISO/TR 10013, the quality manual. 5. Risk Management, basic characteristics, practices. 6. Process approach in quality management systems according to ISO 9001, basic characteristics, principles, criteria defining of process management and creation of process maps - part 1. 7. Process approach in quality management systems according to ISO 9001, basic characteristics, principles, criteria defining of process management and creation of process maps - part 2. 8. Resource Management - Human Resource Management (job card), evaluating the effectiveness of training (ISO 10015) and evaluation of suppliers. 9. Monitoring and measurement satisfaction of customers and employees, procedures and methodologies. The process of handling complaints (ISO 10002 and 10003). 10. Auditing quality management system, principles and procedures (ISO 19011), audit plan and programme. 11. Continual improvement in quality management systems, corrective and preventive actions. 12. Management review of quality management systems according to ISO 9001. 13. Standard ISO 9004 – Managing for the sustained success of an organization. 14. The differences in the requirements of ISO 9001 and IATF 16949.

Conditions for subject completion

Full-time form (validity from: 2019/2020 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Graded credit Graded credit 100  51
Mandatory attendence parzicipation: 80 %

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2021/2022 (B0488A270001) Quality Management and Control of Industrial Systems (S01) Economics and Management in Industry K Czech Ostrava 2 Optional study plan
2021/2022 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management PZK P Czech Ostrava 2 Compulsory study plan
2021/2022 (B0488A270001) Quality Management and Control of Industrial Systems (S01) Economics and Management in Industry P Czech Ostrava 2 Optional study plan
2021/2022 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management PZK K Czech Ostrava 2 Compulsory study plan
2020/2021 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management PZK P Czech Ostrava 2 Compulsory study plan
2020/2021 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management PZK K Czech Ostrava 2 Compulsory study plan
2020/2021 (B0488A270001) Quality Management and Control of Industrial Systems (S01) Economics and Management in Industry P Czech Ostrava 2 Optional study plan
2020/2021 (B0488A270001) Quality Management and Control of Industrial Systems (S01) Economics and Management in Industry K Czech Ostrava 2 Optional study plan
2019/2020 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management PZK P Czech Ostrava 2 Compulsory study plan
2019/2020 (B0488A270001) Quality Management and Control of Industrial Systems (S02) Quality Management PZK K Czech Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner