639-2019/01 – Practical Aspects of Quality Management Systems (PASM)
| Gurantor department | Department of Quality Management | Credits | 6 |
| Subject guarantor | Ing. David Vykydal, Ph.D. | Subject version guarantor | Ing. David Vykydal, Ph.D. |
| Study level | undergraduate or graduate | Requirement | Compulsory |
| Year | 2 | Semester | summer |
| | Study language | Czech |
| Year of introduction | 2019/2020 | Year of cancellation | |
| Intended for the faculties | FMT | Intended for study types | Bachelor |
Subject aims expressed by acquired skills and competences
Objectives:
Getting a basic set of knowledge and skills in the application of the requirements of quality management systems standards ISO 9001 and IATF 16949, which will enable students (graduates) to apply these requirements in practice more easily.
The obtained knowledge:
- interpretation of the requirements for quality management systems and other recommendations of the current standards;
- implementing, maintaining and developing quality management systems in different types of organizations.
The obtained skills:
- application of selected fundamental requirements for quality management systems according to existing normative base;
- implementation of quality management principles to the processes and activities of the organizations.
Teaching methods
Lectures
Tutorials
Project work
Summary
Building and maintaining a quality management system is closely related to the standards that focus on this particular part of the organization. One of these standards is a generic standard ISO 9001. Knowledge of ISO 9001 and the ability to fulfill them in practice is one of the key skills of quality managers. Students will have the opportunity to become acquainted in detail with the requirements of ISO 9001 in this course, on practical examples to understand their nature and form of case study to acquire the skills of their application.
Compulsory literature:
Recommended literature:
Way of continuous check of knowledge in the course of semester
Elaboration of semestral project.
Participation in seminars (80%).
E-learning
Other requirements
Elaborating term project on a given topic (analysis of the current state of quality management in the organization) with a minimum of 20 pages.
The project will be controlled by the teacher within 14 days of the submission and the results will be sent to students via email IS.
Prerequisities
Co-requisities
Subject has no co-requisities.
Subject syllabus:
1. Quality management systems – Characteristics of the basic set of standards ISO 9000, ISO 9001 requirements (part 1) - examples of practice.
2. ISO 9001 requirements - examples of practice (part 2).
3. Basic principles of quality management according to ISO 9000 family of standards and the possibilities for their implementation in accordance with the requirements of ISO 9001.
4. Requirements and recommendations for documentation management in quality management systems according to ISO 9001 and ISO/TR 10013, the quality manual.
5. Risk Management, basic characteristics, practices.
6. Process approach in quality management systems according to ISO 9001, basic characteristics, principles, criteria defining of process management and creation of process maps - part 1.
7. Process approach in quality management systems according to ISO 9001, basic characteristics, principles, criteria defining of process management and creation of process maps - part 2.
8. Resource Management - Human Resource Management (job card), evaluating the effectiveness of training (ISO 10015) and evaluation of suppliers.
9. Monitoring and measurement satisfaction of customers and employees, procedures and methodologies. The process of handling complaints (ISO 10002 and 10003).
10. Auditing quality management system, principles and procedures (ISO 19011), audit plan and programme.
11. Continual improvement in quality management systems, corrective and preventive actions.
12. Management review of quality management systems according to ISO 9001.
13. Standard ISO 9004 – Managing for the sustained success of an organization.
14. The differences in the requirements of ISO 9001 and IATF 16949.
Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction