639-2020/01 – Fundamentals of Quality Management (ZMK)

Gurantor departmentDepartment of Quality ManagementCredits4
Subject guarantorIng. David Vykydal, Ph.D.Subject version guarantorIng. David Vykydal, Ph.D.
Study levelundergraduate or graduateRequirementChoice-compulsory type B
Year3Semesterwinter
Study languageCzech
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
HUT90 doc. Ing. Milan Hutyra, CSc.
KLA077 Ing. Pavel Klaput, Ph.D.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2
Combined Credit and Examination 10+0

Subject aims expressed by acquired skills and competences

To obtain knowledge about principles and processes of quality management as well as about use of quality management methods and tools within various stages of product life cycle. Students will learn about basic statistical methods application and customer feedback usage. They will able to analyse economic effects of quality improvement at different types of industrial companies.

Teaching methods

Lectures
Tutorials

Summary

The subject is oriented on explanation of quality management meaning, principles, processes, methods and tools. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management, as well as to European Union approaches to quality assurance and conformity assessment.

Compulsory literature:

DEFEO, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613. OAKLAND, J. S. Total quality management and operational excellence: text with cases. 4th ed. London: Routledge, 2014. ISBN 978-0-415-63549-3.

Recommended literature:

PYZDEK, T. a P.A. KELLER. The handbook for quality management: a complete guide to operational excellence. 2nd ed. New York: McGraw-Hill, 2013. ISBN 978-0-07-179924-9. DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3.

Way of continuous check of knowledge in the course of semester

Combined (written and oral) exam. Elaboration of 3 (2 team and 1 individial) seminar work. Accomplishment of the credit test. Active participation in seminars (80%).

E-learning

Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Systémy managementu jakosti I, submodul Systémy managementu jakosti II, submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení.

Další požadavky na studenta

There are no additional requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Introduction and terms related to quality management. 2. Basic principles and concepts of modern quality management. 3. Requirements and recommendations of the EN ISO 9000 family of standards. 4. Fundamental processes of quality management. 5. Quality management at design and development stage. Basic methods and tools of quality planning. 6. Quality management at purchasing. Quality management at production and service provision. 7. Quality economy, areas and approaches. Quality related costs and their measurement. 8. Conformity verification. Basic forms of product verification and inspection. Control of nonconforming products. 9. Human factor within quality management. 10. Auditing within quality management systems. 11. Quality improvement – approaches and methods. 12. European Union approaches to conformity assessment and quality assurance. 13. Trends of quality management development, management systems integration. 14. Business excellence models and their role at quality management

Conditions for subject completion

Full-time form (validity from: 2019/2020 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40  20
        Examination Examination 60  31
Mandatory attendence parzicipation: 80 %

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2019/2020 (B0715A270004) Materials Engineering P Czech Ostrava 3 Choice-compulsory type B study plan
2019/2020 (B0715A270004) Materials Engineering K Czech Ostrava 3 Choice-compulsory type B study plan
2019/2020 (B0715A270006) Modern Production and Processing of Metallic Materials P Czech Ostrava 3 Choice-compulsory type B study plan
2019/2020 (B0715A270006) Modern Production and Processing of Metallic Materials K Czech Ostrava 3 Choice-compulsory type B study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner