639-3012/02 – Knowledge Management (KM)

Gurantor departmentDepartment of Quality ManagementCredits5
Subject guarantorprof. Ing. Růžena Petříková, CSc.Subject version guarantorprof. Ing. Růžena Petříková, CSc.
Study levelundergraduate or graduateRequirementChoice-compulsory
Study languageEnglish
Year of introduction2015/2016Year of cancellation2019/2020
Intended for the facultiesFMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
HOF0045 Ing. Zdenka Hofbruckerová, Ph.D.
PET70 prof. Ing. Růžena Petříková, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+3
Part-time Credit and Examination 12+0

Subject aims expressed by acquired skills and competences

The aim of Knowledge Management understand that success, quality, on competitiveness of company management system depends first of all on knowledge, abilities, and skills of people - employees with their permanent education and training.

Teaching methods



The course focuses on the submission of a comprehensive set of contemporary knowledge and information on the issue of human potential management enterprise learning organization and, lastly, the issue of knowledge and knowledge management in business practice. Students learn the basic processes in the field of knowledge management their specifics and also learn about the available methods of assessing knowledge assets in terms of practice.

Compulsory literature:

1. ZELENÝ, M.: Human System Management. Integrative knowledge management and Systems. World Scientific Publishing, Singapore, 2005, ISBN 981-02-4913-6 2. SWEIBY, K.: What is Knowledge Management? (on-line) http://www.sveiby.com.au, 2000.

Recommended literature:

1. MCNABB, D. E.: Knowledge Management in the Public Sector, M.E.Sharpe, Inc. New York, 2007, ISBN 13: 978-0-7656-1727-9. 2. MCELROY, M.: The New Knowledge Management: Complexity, Learning and Sustainable Innovation, Butterworth – Heinemann, 2002 3. ARMSTRONG, Michael a Michael ARMSTRONG. Armstrong's handbook of human resource management practice. 12th ed. Kogan Page, 2012, 752 p. ISBN 07-494-6551-4.

Way of continuous check of knowledge in the course of semester

Development of specific writing assignment, personality test, evaluation. Tests during the semester Test


www of FMMI

Other requirements

Required attendance at exercises. Study of actual journal material.


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

1. Knowledge management as an important part of corporate management. 2. From learning organization to knowledge society. 3. Knowledge, knowledge management systems (definition, historical development). 4. Basic approaches to knowledge management. 5. Knowledge management in current documents QMS (ISO standards, EFQM excellence model) 6. Definition of basic knowledge management activities. 7. Knowledge management as a process, key processes in knowledge management. 8. Knowledge worker (characteristic). 9. Benefits and barriers to knowledge management. 10. Analysis of the development needs of human knowledge. 11. Methods for evaluation of intangible assets / knowledge (knowledge accounts). 12. From competition to competition product knowledge. 13. Business knowledge as a competitive advantage. 14. The importance of knowledge management in planning and continuous improvement.

Conditions for subject completion

Full-time form (validity from: 2015/2016 Winter semester, validity until: 2019/2020 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40  20
        Examination Examination 60  31 3
Mandatory attendence participation:

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Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2017/2018 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management P English Ostrava 2 Choice-compulsory study plan
2016/2017 (N3922) Economics and Management of Industrial Systems (3902T062) Quality Management P English Ostrava 2 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction

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