639-3016/01 – Methods of Quality Planning and Improvement (MPZK)

Gurantor department	Department of Quality Management	Credits	5
Subject guarantor	prof. Ing. Jiří Plura, CSc.	Subject version guarantor	prof. Ing. Jiří Plura, CSc.
Study level	undergraduate or graduate	Requirement	Compulsory
Year	2	Semester	winter
		Study language	Czech
Year of introduction	2014/2015	Year of cancellation	2020/2021
Intended for the faculties	FMT	Intended for study types	Follow-up Master

Instruction secured by
Login	Name	Tuitor	Teacher giving lectures
KLA077	Ing. Pavel Klaput, Ph.D.
MIK0189	Ing. Pavlína Mikulová
PLU30	prof. Ing. Jiří Plura, CSc.
VYK37	Ing. David Vykydal, Ph.D.

Extent of instruction for forms of study
Form of study	Way of compl.	Extent
Full-time	Credit and Examination	2+2
Part-time	Credit and Examination	12+0

Subject aims expressed by acquired skills and competences

Student will be able: • to classify methods of quality planning and improvement • to identify suitable methods for various situations • to apply selected methods of quality planning and improvement • to interpret achieved results • to propose suitable actions.

Teaching methods

Lectures
Tutorials
Project work

Summary

The subject is focused to the mastering of selected methods of quality planning and improvement. In the quality planning field attention is paid to the methodical approaches to product quality planning and to selected methods of quality planning, as QFD, FMEA, process capability analysis and seven new quality management tools. In the field of quality improvement attention is paid to the methodology of improvement, seven basic quality management tools, statistical process control and acceptance sampling.

Compulsory literature:

PLURA, J. Methods of Quality Planning and Improvement. 1. vyd. Ostrava: VŠB - Technická univerzita Ostrava, 2016. Dostupné z http://katedry.fmmi.vsb.cz/Opory_FMMI_ENG/2_rocnik/QM/Methods%20of%20Quality%20Planning%20and%20Improvement%20.pdf GRYNA F. M., RICHARD C. H., CHUA a JOSEPH A. DE FEO. Juran's quality planning and analysis: for enterprise quality 5th ed. New York: McGraw-Hill Higher Education, 2007. ISBN 978-0-07-296662-6. TAGUE, Nancy R. The quality toolbox. 2nd ed. Milwaukee: ASQ Quality Press, 2005. ISBN 0-87389-639-4.

Recommended literature:

FICALORA, J. a L. COHEN. Quality function deployment and Six Sigma: a QFD handbook. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 2010. ISBN 978-0-13-513835-9. MCDERMOTT, Robin E., Raymond J. MIKULAK a Michael R. BEAUREGARD. The basics of FMEA. New York: CRC Press, 2009. ISBN 978-1-56327-377-3.

Additional study materials

Study supports in the EduDocs system

Way of continuous check of knowledge in the course of semester

Testy

E-learning

Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení. PLURA, J. Analýza způsobilosti procesů. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NOSKIEVIČOVÁ, D. Speciální statistické metody – nekonvenční regulační diagramy. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. o NENADÁL, J. Systémy managementu jakosti I. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NOSKIEVIČOVÁ, D. Základní statistické metody managementu jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. PLURA, J. Plánování jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008.

Other requirements

Submitting projets and passing written tests.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Present development in the quality management field. 2. The importance of quality planning. Methodical approaches and requirements in the field of quality planning 3. Selected quality planning methods. QFD. Transformation of customer requirements to the product quality characteristics. House of Quality. 4. Potential failures risks minimisation with using FMEA. Design FMEA. Process FMEA 5. Process capability analysis. Process capability indices and their interrelations. 6. Seven new quality management tools. Affinity diagram, interrelationship diagram, matrix diagram. 7. Seven new quality management tools. Matrix data analysis, PDPC diagram. 8. Seven new quality management tools. Network diagram. 9. Methodical approaches to the quality improvement. PDCA cycle. Quality Journal method. 10. Seven basic quality management tools. Flowchart. Cause-effect diagram. 11. Data form. Pareto analysis. 12. Histogram in quality management. Scatter diagram. 13. Control charts. Principles of statistical process control. Control charts for variables and attributes. 14. Fundamentals of acceptance sampling. Types of sampling plans. Efficiency of sampling plans. Producer´s and consumer´s risk.

Conditions for subject completion

Full-time form (validity from: 2014/2015 Winter semester, validity until: 2020/2021 Summer semester)

Task name	Type of task	Max. number of points (act. for subtasks)	Min. number of points	Max. počet pokusů
Exercises evaluation and Examination	Credit and Examination	100 (100)	51
Exercises evaluation	Credit	40	20
Examination	Examination	60	31	3

Mandatory attendence participation:

Show history

Conditions for subject completion and attendance at the exercises within ISP:

Show history

Occurrence in study plans

Academic year	Programme	Branch/spec.	Form	Study language	Tut. centre	Year	Type of duty
2020/2021	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2020/2021	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2020/2021	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2020/2021	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2020/2021	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2020/2021	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan
2019/2020	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2019/2020	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2019/2020	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan
2019/2020	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2019/2020	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2019/2020	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2018/2019	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2018/2019	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2018/2019	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2018/2019	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2018/2019	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2018/2019	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan
2017/2018	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2017/2018	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2017/2018	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2017/2018	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2017/2018	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2017/2018	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan
2016/2017	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2016/2017	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2016/2017	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2016/2017	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2016/2017	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2016/2017	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan
2015/2016	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2015/2016	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2015/2016	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2015/2016	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2015/2016	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2015/2016	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan
2014/2015	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	P	Czech	Ostrava	2	Compulsory	study plan
2014/2015	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	P	Czech	Ostrava	2	Compulsory	study plan
2014/2015	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	P	Czech	Ostrava	2	Compulsory	study plan
2014/2015	(N2109) Metallurgical Engineering	(2109T038) Modern Metallurgical Technologies	K	Czech	Ostrava	2	Compulsory	study plan
2014/2015	(N2109) Metallurgical Engineering	(2109T039) Thermal Engineering and Ceramic Materials	K	Czech	Ostrava	2	Compulsory	study plan
2014/2015	(N3922) Economics and Management of Industrial Systems	(6208T123) Economics and Management in Industry	K	Czech	Ostrava	2	Compulsory	study plan

Occurrence in special blocks

Block name	Academic year	Form of study	Study language	Year	W	S	Type of block	Block owner

Assessment of instruction