639-3016/01 – Methods of Quality Planning and Improvement (MPZK)

Gurantor departmentDepartment of Quality ManagementCredits5
Subject guarantorprof. Ing. Jiří Plura, CSc.Subject version guarantorprof. Ing. Jiří Plura, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Year2Semesterwinter
Study languageCzech
Year of introduction2014/2015Year of cancellation
Intended for the facultiesFMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA077 Ing. Pavel Klaput, Ph.D.
MIK0189 Ing. Pavlína Mikulová
PLU30 prof. Ing. Jiří Plura, CSc.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2
Combined Credit and Examination 12+0

Subject aims expressed by acquired skills and competences

Student will be able: • to classify methods of quality planning and improvement • to identify suitable methods for various situations • to apply selected methods of quality planning and improvement • to interpret achieved results • to propose suitable actions.

Teaching methods

Lectures
Tutorials
Project work

Summary

The subject is focused to the mastering of selected methods of quality planning and improvement. In the quality planning field attention is paid to the methodical approaches to product quality planning and to selected methods of quality planning, as QFD, FMEA, process capability analysis and seven new quality management tools. In the field of quality improvement attention is paid to the methodology of improvement, seven basic quality management tools, statistical process control and acceptance sampling.

Compulsory literature:

PLURA, J. Methods of Quality Planning and Improvement. 1. vyd. Ostrava: VŠB - Technická univerzita Ostrava, 2016. Dostupné z http://katedry.fmmi.vsb.cz/Opory_FMMI_ENG/2_rocnik/QM/Methods%20of%20Quality%20Planning%20and%20Improvement%20.pdf GRYNA F. M., RICHARD C. H., CHUA a JOSEPH A. DE FEO. Juran's quality planning and analysis: for enterprise quality 5th ed. New York: McGraw-Hill Higher Education, 2007. ISBN 978-0-07-296662-6. TAGUE, Nancy R. The quality toolbox. 2nd ed. Milwaukee: ASQ Quality Press, 2005. ISBN 0-87389-639-4.

Recommended literature:

FICALORA, J. a L. COHEN. Quality function deployment and Six Sigma: a QFD handbook. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 2010. ISBN 978-0-13-513835-9. MCDERMOTT, Robin E., Raymond J. MIKULAK a Michael R. BEAUREGARD. The basics of FMEA. New York: CRC Press, 2009. ISBN 978-1-56327-377-3.

Way of continuous check of knowledge in the course of semester

Testy

E-learning

Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení. PLURA, J. Analýza způsobilosti procesů. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NOSKIEVIČOVÁ, D. Speciální statistické metody – nekonvenční regulační diagramy. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. o NENADÁL, J. Systémy managementu jakosti I. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NOSKIEVIČOVÁ, D. Základní statistické metody managementu jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. PLURA, J. Plánování jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008.

Další požadavky na studenta

Submitting projets and passing written tests.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. Present development in the quality management field. 2. The importance of quality planning. Methodical approaches and requirements in the field of quality planning 3. Selected quality planning methods. QFD. Transformation of customer requirements to the product quality characteristics. House of Quality. 4. Potential failures risks minimisation with using FMEA. Design FMEA. Process FMEA 5. Process capability analysis. Process capability indices and their interrelations. 6. Seven new quality management tools. Affinity diagram, interrelationship diagram, matrix diagram. 7. Seven new quality management tools. Matrix data analysis, PDPC diagram. 8. Seven new quality management tools. Network diagram. 9. Methodical approaches to the quality improvement. PDCA cycle. Quality Journal method. 10. Seven basic quality management tools. Flowchart. Cause-effect diagram. 11. Data form. Pareto analysis. 12. Histogram in quality management. Scatter diagram. 13. Control charts. Principles of statistical process control. Control charts for variables and attributes. 14. Fundamentals of acceptance sampling. Types of sampling plans. Efficiency of sampling plans. Producer´s and consumer´s risk.

Conditions for subject completion

Full-time form (validity from: 2014/2015 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation and Examination Credit and Examination 100 (100) 51
        Exercises evaluation Credit 40  20
        Examination Examination 60  31
Mandatory attendence parzicipation:

Show history

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2017/2018 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials P Czech Ostrava 2 Compulsory study plan
2017/2018 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry P Czech Ostrava 2 Compulsory study plan
2017/2018 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies K Czech Ostrava 2 Compulsory study plan
2017/2018 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials K Czech Ostrava 2 Compulsory study plan
2017/2018 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry K Czech Ostrava 2 Compulsory study plan
2016/2017 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies P Czech Ostrava 2 Compulsory study plan
2016/2017 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials P Czech Ostrava 2 Compulsory study plan
2016/2017 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry P Czech Ostrava 2 Compulsory study plan
2016/2017 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies K Czech Ostrava 2 Compulsory study plan
2016/2017 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials K Czech Ostrava 2 Compulsory study plan
2016/2017 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry K Czech Ostrava 2 Compulsory study plan
2015/2016 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies P Czech Ostrava 2 Compulsory study plan
2015/2016 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies K Czech Ostrava 2 Compulsory study plan
2015/2016 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials P Czech Ostrava 2 Compulsory study plan
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2015/2016 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry P Czech Ostrava 2 Compulsory study plan
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2014/2015 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies P Czech Ostrava 2 Compulsory study plan
2014/2015 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials P Czech Ostrava 2 Compulsory study plan
2014/2015 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry P Czech Ostrava 2 Compulsory study plan
2014/2015 (N2109) Metallurgical Engineering (2109T038) Modern Metallurgical Technologies K Czech Ostrava 2 Compulsory study plan
2014/2015 (N2109) Metallurgical Engineering (2109T039) Thermal Engineering and Ceramic Materials K Czech Ostrava 2 Compulsory study plan
2014/2015 (N3922) Economics and Management of Industrial Systems (6208T123) Economics and Management in Industry K Czech Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner