639-3016/04 – Methods of Quality Planning and Improvement (MPZK)

Gurantor departmentDepartment of Quality ManagementCredits5
Subject guarantorprof. Ing. Jiří Plura, CSc.Subject version guarantorprof. Ing. Jiří Plura, CSc.
Study levelundergraduate or graduateRequirementCompulsory
Study languageEnglish
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
KLA077 Ing. Pavel Klaput, Ph.D.
MIK0189 Ing. Pavlína Mikulová
PLU30 prof. Ing. Jiří Plura, CSc.
VYK37 Ing. David Vykydal, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2

Subject aims expressed by acquired skills and competences

Student will be able: • to classify methods of quality planning and improvement • to identify suitable methods for various situations • to apply selected methods of quality planning and improvement • to interpret achieved results • to propose suitable actions.

Teaching methods

Project work


The subject is focused to the mastering of selected methods of quality planning and improvement. In the quality planning field attention is paid to the methodical approaches to product quality planning and to selected methods of quality planning, as QFD, FMEA, process capability analysis and seven new quality management tools. In the field of quality improvement attention is paid to the methodology of improvement, seven basic quality management tools, statistical process control and acceptance sampling.

Compulsory literature:

PLURA, J. Methods of Quality Planning and Improvement. 1. vyd. Ostrava: VŠB - Technická univerzita Ostrava, 2016. Dostupné z http://katedry.fmmi.vsb.cz/Opory_FMMI_ENG/2_rocnik/QM/Methods%20of%20Quality%20Planning%20and%20Improvement%20.pdf GRYNA F. M., RICHARD C. H., CHUA a JOSEPH A. DE FEO. Juran's quality planning and analysis: for enterprise quality 5th ed. New York: McGraw-Hill Higher Education, 2007. ISBN 978-0-07-296662-6. TAGUE, Nancy R. The quality toolbox. 2nd ed. Milwaukee: ASQ Quality Press, 2005. ISBN 0-87389-639-4.

Recommended literature:

FICALORA, J. a L. COHEN. Quality function deployment and Six Sigma: a QFD handbook. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 2010. ISBN 978-0-13-513835-9. MCDERMOTT, Robin E., Raymond J. MIKULAK a Michael R. BEAUREGARD. The basics of FMEA. New York: CRC Press, 2009. ISBN 978-1-56327-377-3.

Way of continuous check of knowledge in the course of semester

Written examination. Elaborating 2 seminar works and passing written tests. Participation in seminars 80 % at minimum.


Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení. PLURA, J. Analýza způsobilosti procesů. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NOSKIEVIČOVÁ, D. Speciální statistické metody – nekonvenční regulační diagramy. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. o NENADÁL, J. Systémy managementu jakosti I. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NOSKIEVIČOVÁ, D. Základní statistické metody managementu jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. PLURA, J. Plánování jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008.

Other requirements

Submitting projets and passing written tests.


Subject has no prerequisities.


Subject has no co-requisities.

Subject syllabus:

1. Present development in the quality management field. 2. The importance of quality planning. Methodical approaches and requirements in the field of quality planning 3. Selected quality planning methods. QFD. Transformation of customer requirements to the product quality characteristics. House of Quality. 4. Potential failures risks minimisation with using FMEA. Design FMEA. Process FMEA 5. Process capability analysis. Process capability indices and their interrelations. 6. Seven new quality management tools. Affinity diagram, interrelationship diagram, matrix diagram. 7. Seven new quality management tools. Matrix data analysis, PDPC diagram. 8. Seven new quality management tools. Network diagram. 9. Methodical approaches to the quality improvement. PDCA cycle. Quality Journal method. 10. Seven basic quality management tools. Flowchart. Cause-effect diagram. 11. Data form. Pareto analysis. 12. Histogram in quality management. Scatter diagram. 13. Control charts. Principles of statistical process control. 14. Control charts for variables and attributes.

Conditions for subject completion

Conditions for completion are defined only for particular subject version and form of study

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2021/2022 (N0715A270010) Metallurgical engineering P English Ostrava 2 Compulsory study plan
2020/2021 (N0715A270010) Metallurgical engineering P English Ostrava 2 Compulsory study plan
2019/2020 (N0715A270010) Metallurgical engineering P English Ostrava 2 Compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner