639-3016/04 – Methods of Quality Planning and Improvement (MPZK)
| Gurantor department | Department of Quality Management | Credits | 5 |
| Subject guarantor | prof. Ing. Jiří Plura, CSc. | Subject version guarantor | prof. Ing. Jiří Plura, CSc. |
| Study level | undergraduate or graduate | Requirement | Compulsory |
| Year | 2 | Semester | winter |
| | Study language | English |
| Year of introduction | 2019/2020 | Year of cancellation | |
| Intended for the faculties | FMT | Intended for study types | Follow-up Master |
Subject aims expressed by acquired skills and competences
Student will be able:
• to classify methods of quality planning and improvement
• to identify suitable methods for various situations
• to apply selected methods of quality planning and improvement
• to interpret achieved results
• to propose suitable actions.
Teaching methods
Lectures
Tutorials
Project work
Summary
The subject is focused to the mastering of selected methods of quality planning and improvement. In the quality planning field attention is paid to the methodical approaches to product quality planning and to selected methods of quality planning, as QFD, FMEA, process capability analysis and seven new quality management tools. In the field of quality improvement attention is paid to the methodology of improvement, seven basic quality management tools, statistical process control and acceptance sampling.
Compulsory literature:
Recommended literature:
Way of continuous check of knowledge in the course of semester
Written examination. Elaborating 2 seminar works and passing written tests. Participation in seminars 80 % at minimum.
E-learning
Integrovaný systém modulární počítačové podpory výuky ekonomicko-technického zaměření (http://lms.vsb.cz): Vzdělávací modul 3 – Systémy managementu jakosti: submodul Management jakosti. Vzdělávací modul 4 – Zlepšování procesů s využitím statistické analýzy: submodul Analýza statistické stability procesů, submodul Analýza způsobilosti procesů, submodul Postupy analýzy příčin variability, návrhy opatření ke zlepšení, vyhodnocení dosaženého zlepšení. PLURA, J. Analýza způsobilosti procesů. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015. NOSKIEVIČOVÁ, D. Speciální statistické metody – nekonvenční regulační diagramy. Studijní opory. Ostrava: VŠB-TU Ostrava, 2015.
o NENADÁL, J. Systémy managementu jakosti I. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. NOSKIEVIČOVÁ, D. Základní statistické metody managementu jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008. PLURA, J. Plánování jakosti. Studijní opory. Ostrava: VŠB-TU Ostrava, 2008.
Other requirements
Submitting projets and passing written tests.
Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
1. Present development in the quality management field.
2. The importance of quality planning. Methodical approaches and requirements in the field of quality planning
3. Selected quality planning methods. QFD. Transformation of customer requirements to the product quality characteristics. House of Quality.
4. Potential failures risks minimisation with using FMEA. Design FMEA. Process FMEA
5. Process capability analysis. Process capability indices and their interrelations.
6. Seven new quality management tools. Affinity diagram, interrelationship diagram, matrix diagram.
7. Seven new quality management tools. Matrix data analysis, PDPC diagram.
8. Seven new quality management tools. Network diagram.
9. Methodical approaches to the quality improvement. PDCA cycle. Quality Journal method.
10. Seven basic quality management tools. Flowchart. Cause-effect diagram.
11. Data form. Pareto analysis.
12. Histogram in quality management. Scatter diagram.
13. Control charts. Principles of statistical process control.
14. Control charts for variables and attributes.
Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction
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