639-3017/02 – Advanced Quality Management Systems (PSMK)
Gurantor department | Department of Quality Management | Credits | 6 |
Subject guarantor | Ing. David Vykydal, Ph.D. | Subject version guarantor | Ing. David Vykydal, Ph.D. |
Study level | undergraduate or graduate | Requirement | Compulsory |
Year | 1 | Semester | winter |
| | Study language | English |
Year of introduction | 2019/2020 | Year of cancellation | |
Intended for the faculties | FMT | Intended for study types | Follow-up Master |
Subject aims expressed by acquired skills and competences
To obtain knowledge focused on explanation of advanced quality management principles from the point of top managers view, as well as on implementation and development selected methods and tools for various systems measurement, including customer feedback and following methods oriented to discovering areas for quality management systems improvement. To understand special requirements of automotive industry to quality management systems.
Teaching methods
Lectures
Tutorials
Project work
Summary
To obtain knowledge focused on explanation of quality management principles from the point of top managers view, as well as on implementation and development selected methods and tools for customer feedback and following methods oriented to discovering areas for quality management systems improvement. To understand special requirements of automotive industry to quality management systems.
Compulsory literature:
Recommended literature:
Additional study materials
Way of continuous check of knowledge in the course of semester
Combined exam.
Working-out of two individual projects.
Passing running as well as creditś tests.
Presentation at 80 % of excercises or seminars as minimum.
E-learning
Other requirements
There are no additional requirements for students.
Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
. Principles and concepts of modern quality management systems.
2. Leadership and its application at quality management systems.
3. Top management responsibility within quality management systems.
4. Benchmarking – meaning and use within quality management.
5. Customer satisfaction measurement – meaning and procedures.
6. Customer loyalty measurement – meaning and procedures.
7. Programs of partnership with suppliers.
8. Processes, management systems and organization performance measurements.
9. EFQM Excellence Model – fundamentals and criteria.
10. Self- assessment of organizations – meaning and procedures.
11. RADAR framework and its application at quality management.
12. Automotive industry requirements related to quality management systems – part I.
13. Automotive industry requirements related to quality management systems – part II.
14. Integration of management systems - fundamentals and procedures.
Conditions for subject completion
Conditions for completion are defined only for particular subject version and form of study
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction
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