639-3018/01 – Knowledge Management (KM)

Gurantor departmentDepartment of Quality ManagementCredits5
Subject guarantorIng. Zdenka Hofbruckerová, Ph.D.Subject version guarantorIng. Zdenka Hofbruckerová, Ph.D.
Study levelundergraduate or graduateRequirementChoice-compulsory type B
Year2Semesterwinter
Study languageCzech
Year of introduction2019/2020Year of cancellation
Intended for the facultiesFMTIntended for study typesFollow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
HOF0045 Ing. Zdenka Hofbruckerová, Ph.D.
PET70 prof. Ing. Růžena Petříková, CSc.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit and Examination 2+2
Part-time Credit and Examination 14+0

Subject aims expressed by acquired skills and competences

The content of the subject is conducted in order to understand that the success, quality and competitiveness of business management depends primarily on the knowledge and skills of people - employees and their continuing education and lifelong learning. Knowledge management is introduced in the context of a quality management system. Gained knowledge: - know the basic concepts of knowledge management. - to become acquainted with the role of knowledge management within quality management. - to know the different approaches to education in the organization - the possibilities of training of employees, the evaluation of the effectiveness of education. Learning outcomes and competences: - get acquainted with different strategies for acquiring knowledge and finding a way for effective self-education. - to be able to analyze the knowledge needs of an organization and to be able to plan their acquisition. - to be able to apply selected methods and tools in the field of knowledge management in the context of quality management system. - acquire selected knowledge management knowledge.

Teaching methods

Lectures
Tutorials
Project work

Summary

The subject is focused on knowledge management in the company, including explanation of importance of basic principles, processes and tools of knowledge management in corporate practice. Part of the lesson is an insight into employee training, knowledge needs analysis, implementation and evaluation of the effectiveness of education. Attention is also focused on various concepts of knowledge management in business practice: learning organization, knowledge business and their characteristics. Students test their learning abilities and are able to find the optimal way of self-education.

Compulsory literature:

SENGE, P. The Fifth Discipline: The Art and Practise of Learning Organization. New York: Doubleday, 1990. ISBN 9780385260947. LIEBOWITZ, J. Knowledge Management Handbook: Collaboration and Social Networking. Boca Raton, FL: CRC Press, 2012. ISBN 9781439878033. SENGE, P. a N. WILLY. Learning Organizations. [New York?]: Culp Press, 2012. ISBN 9786201930629. GROFF, T. R. a T. P. JONES. Introduction to Knowledge Management: KM in Business. [New York?]: Butterworth Heinemann, 2003. ISBN 0-7506-728-7.

Recommended literature:

MISHRA, J. K. Knowledge Management: Complexity, Learning and Sustainable Innovation. New Delhi: GLobal India Publications Pvt Ltd., 2009. ISBN 978-93-80228-15-0. MERTINS, K., P. HEISIG a J. VORBECK. Knowledge Management: Best Practices in Europe. Berlin: Springer, 2001. ISBN 978-3-662-04468-1. ZELENÝ, M. Human System Management. World Scientific Publishing, Singapore, 2005. ISBN 981-02-4913-6.

Way of continuous check of knowledge in the course of semester

Elaboration of 1 presentation on selected topic Elaboration of 1 individual project Active participation in seminars (80%) Accomplishment of the credit test Written exam

E-learning

http://katedry.fmmi.vsb.cz/Opory_FMMI_ENG/2_rocnik/QM/Knowledge%20Management.pdf

Other requirements

Required attendance at exercises. Study of actual journal material.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. A new knowledge economy. Knowledge management as a part of enterprise-wide management. 2. The role of knowledge management in the quality management system. Links to knowledge management in quality management standards. 3. From the Learning Organization to the knowledge society. Intellectual capital. Innovative corporate culture. 4. Data - Information - Knowledge. Basic approaches to knowledge management. 5. The role of creativity in creating new knowledge. Specific knowledge features. Knowledge as a carrier of competitiveness in Industry 4.0. 6. Basic categories of activities and operations in the field of change of managerial environment - from competition to product to knowledge competition. 7. Analysis of the needs of the development of the employees' knowledge. The process of cognition of knowledge. 8. New knowledge - focus on intangible assets. Business knowledge as a competitive advantage. Knowledge Management Cycle. 9. Knowledge assessment methods. Knowledge accounts. 10. The importance of knowledge management in planning and continuous improvement processes. 11. Knowledge in Baťa management system.

Conditions for subject completion

Full-time form (validity from: 2019/2020 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Credit and Examination Credit and Examination 100 (100) 51
        Credit Credit 40 (40) 21
                Seminární práce a prezentace Semestral project 15  5
                Aktivní účast na cvičení Other task type 10  0
                Zápočtový test Written test 15  8
        Examination Examination 60  31
Mandatory attendence parzicipation: Presentation on chosen topic Seminar work on chosen topic Active participation in exercises Credit test

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2020/2021 (N0413A270002) Quolity Management and Control of Industrial Systems (S02) Economics and Management in Industry K Czech Ostrava 2 Choice-compulsory type B study plan
2020/2021 (N0413A270002) Quolity Management and Control of Industrial Systems (S03) Intelligent Control Systems in Industry K Czech Ostrava 2 Choice-compulsory type B study plan
2020/2021 (N0413A270002) Quolity Management and Control of Industrial Systems (S01) Quality Management P Czech Ostrava 2 Choice-compulsory type B study plan
2020/2021 (N0413A270002) Quolity Management and Control of Industrial Systems (S02) Economics and Management in Industry P Czech Ostrava 2 Choice-compulsory type B study plan
2020/2021 (N0413A270002) Quolity Management and Control of Industrial Systems (S01) Quality Management K Czech Ostrava 2 Choice-compulsory type B study plan
2020/2021 (N0413A270002) Quolity Management and Control of Industrial Systems (S03) Intelligent Control Systems in Industry P Czech Ostrava 2 Choice-compulsory type B study plan
2019/2020 (N0413A270002) Quolity Management and Control of Industrial Systems (S01) Quality Management P Czech Ostrava 2 Choice-compulsory type B study plan
2019/2020 (N0413A270002) Quolity Management and Control of Industrial Systems (S01) Quality Management K Czech Ostrava 2 Choice-compulsory type B study plan
2019/2020 (N0413A270002) Quolity Management and Control of Industrial Systems (S02) Economics and Management in Industry P Czech Ostrava 2 Choice-compulsory type B study plan
2019/2020 (N0413A270002) Quolity Management and Control of Industrial Systems (S02) Economics and Management in Industry K Czech Ostrava 2 Choice-compulsory type B study plan
2019/2020 (N0413A270002) Quolity Management and Control of Industrial Systems (S03) Intelligent Control Systems in Industry P Czech Ostrava 2 Choice-compulsory type B study plan
2019/2020 (N0413A270002) Quolity Management and Control of Industrial Systems (S03) Intelligent Control Systems in Industry K Czech Ostrava 2 Choice-compulsory type B study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner