711-0522/03 – Communication Skills (Kom Dov)

Gurantor departmentDepartment of Social SciencesCredits3
Subject guarantorMgr. Jana Matochová, Ph.D.Subject version guarantorMgr. Jana Matochová, Ph.D.
Study levelundergraduate or graduate
Study languageCzech
Year of introduction2007/2008Year of cancellation
Intended for the facultiesHGFIntended for study typesFollow-up Master, Bachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
JAS17 PhDr. Iva Jašková
MAT17 Mgr. Jana Matochová, Ph.D.
PAL04 Mgr. Libuše Páleníčková, Ph.D.
SCH0130 Mgr. Martina Schneiderová, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit 0+2
Combined Credit 6+0

Subject aims expressed by acquired skills and competences

- to characterize of types interpersonal communication - to recognize effective communication from ineffective - to understand empathy - to recognize positional and principal negotiating - to illustrate parallel transaction - to apply methods of leading interview - to analyze interpersonal styles in solving conflict - to demonstrate styles of manipulation

Teaching methods

Lectures
Seminars
Tutorials

Summary

The goal of seminary is to provide basic teoretical cnowledge of the psychology in the human communication and allow practice of choosen communication skills and technics.

Compulsory literature:

Mühleisen, Stefan, Nadine Oberhuber. Karrierefaktor Soft Skills. Haufe Lexware, 2005. ISBN 978-3-448-06825-2. Gabriele Peters-Kühlinger, Friedel John. Soft Skills. Haufe Lexware, 2008. ISBN: 978-3-648-03431-6.

Recommended literature:

Les Giblin. How to be People Smart. Editorial Renuevo, 2011. ISBN: 978-1-937-09403-4. D. Paul. COMMUNICATION STRATEGIES Second Edition 1 STUDENT´S BOOK. Heinle ELT part of Cengage Lea, 2008.ISBN: 9814232599.

Way of continuous check of knowledge in the course of semester

exercise

E-learning

Další požadavky na studenta

There are no other requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. General analysis human communication. Purpose of communication, communication context, communication motives. 2. Nonverbal communication. 3. Verbal communication. Paralinguistic. Principles of verbal communication. 4. Mistakes in judgment of others. 5. Empathy. Feedback. 6. Techniques of interviewing. 7. Influencing. Maneuver and manipulation. 8. The basic hostile pressure methods. 9. Negotiation. 10.Conflicts and solving. 11.Interpersonal styles. 12.Transactional analysis. 13.Psychological aspects of mas-media communication. 14.Intercultural communication. Dimension of time in communication.

Conditions for subject completion

Full-time form (validity from: 2012/2013 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation Credit 85  85
Mandatory attendence parzicipation:

Show history
Combined form (validity from: 2012/2013 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Exercises evaluation Credit 85  85
Mandatory attendence parzicipation:

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.FormStudy language Tut. centreYearWSType of duty
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2018/2019 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2017/2018 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2017/2018 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2016/2017 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2016/2017 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2015/2016 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2015/2016 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2014/2015 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2014/2015 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2013/2014 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2013/2014 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry K Czech Most 2 Choice-compulsory study plan
2011/2012 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2011/2012 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry K Czech Most 2 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2009/2010 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2008/2009 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Compulsory study plan
2008/2009 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Compulsory study plan
2008/2009 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner