711-0522/03 – Communication Skills (Kom Dov)

Gurantor departmentDepartment of Social SciencesCredits3
Subject guarantorMgr. Jana Matochová, Ph.D.Subject version guarantorMgr. Jana Matochová, Ph.D.
Study levelundergraduate or graduateRequirementCompulsory
Year2Semestersummer
Study languageCzech
Year of introduction2007/2008Year of cancellation2020/2021
Intended for the facultiesHGFIntended for study typesBachelor, Follow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
MAT17 Mgr. Jana Matochová, Ph.D.
PAL04 Mgr. Libuše Páleníčková, Ph.D.
SCH0130 Mgr. Martina Schneiderová, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Credit 0+2
Part-time Credit 6+0

Subject aims expressed by acquired skills and competences

- to characterize of types interpersonal communication - to recognize effective communication from ineffective - to understand empathy - to recognize positional and principal negotiating - to illustrate parallel transaction - to apply methods of leading interview - to analyze interpersonal styles in solving conflict - to demonstrate styles of manipulation

Teaching methods

Lectures
Seminars
Tutorials

Summary

The goal of seminary is to provide basic teoretical cnowledge of the psychology in the human communication and allow practice of choosen communication skills and technics.

Compulsory literature:

MüHLEISEN, Stefan and Nadine OBERHUBER. Karrierefaktor Soft Skills. Haufe Lexware, 2005. ISBN 978-3-448-06825-2. PETERS-KüHLINGER, Gabriele and John FRIEDEL. Soft Skills. Haufe Lexware, 2008. ISBN 978-3-648-03431-6.

Recommended literature:

GIBLIN, Les. How to be People Smart. Les Giblin Books, 2011. ISBN 9781937094034. PAUL, David. Communication strategies level 2. Heinle ELT, 2010. ISBN 9789814232623.

Way of continuous check of knowledge in the course of semester

seminar work on a chosen topic, written test

E-learning

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Other requirements

There are no other requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. General analysis human communication. Purpose of communication, communication context, communication motives. 2. Nonverbal communication. 3. Verbal communication. Paralinguistic. Principles of verbal communication. 4. Mistakes in judgment of others. 5. Empathy. Feedback. 6. Techniques of interviewing. 7. Influencing. Maneuver and manipulation. 8. The basic hostile pressure methods. 9. Negotiation. 10.Conflicts and solving. 11.Interpersonal styles. 12.Transactional analysis. 13.Psychological aspects of mas-media communication. 14.Intercultural communication. Dimension of time in communication.

Conditions for subject completion

Part-time form (validity from: 1960/1961 Summer semester, validity until: 2011/2012 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Exercises evaluation Credit 85 (85) 0 3
        Other task type Other task type 85  0 3
Mandatory attendence participation:

Show history

Conditions for subject completion and attendance at the exercises within ISP:

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2018/2019 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2018/2019 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2017/2018 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2017/2018 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2016/2017 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2016/2017 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2015/2016 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2015/2016 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2014/2015 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2014/2015 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2013/2014 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2013/2014 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2012/2013 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry K Czech Most 2 Choice-compulsory study plan
2011/2012 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2011/2012 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry K Czech Most 2 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2011/2012 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava 3 Choice-compulsory study plan
2010/2011 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2010/2011 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan
2009/2010 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering K Czech Ostrava Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2009/2010 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Choice-compulsory study plan
2008/2009 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry P Czech Ostrava 2 Compulsory study plan
2008/2009 (N2102) Mineral Raw Materials (2102T003) Commerce Engineering in Raw Materials Treatment Industry (10) Commerce Engineering in Raw Materials Treatment Industry K Czech Ostrava 2 Compulsory study plan
2008/2009 (B2102) Mineral Raw Materials (3904R005) Environmental Engineering P Czech Ostrava 3 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction



2018/2019 Summer
2017/2018 Summer
2016/2017 Summer
2015/2016 Summer
2014/2015 Summer
2013/2014 Summer
2012/2013 Summer
2011/2012 Summer
2010/2011 Summer
2009/2010 Summer