711-0522/06 – Communication Skills (Kom Dov)

Gurantor departmentDepartment of Social SciencesCredits2
Subject guarantorMgr. Jana Matochová, Ph.D.Subject version guarantorMgr. Jana Matochová, Ph.D.
Study levelundergraduate or graduateRequirementChoice-compulsory
Year2Semestersummer
Study languageCzech
Year of introduction2013/2014Year of cancellation
Intended for the facultiesFSIntended for study typesBachelor, Follow-up Master
Instruction secured by
LoginNameTuitorTeacher giving lectures
MAT17 Mgr. Jana Matochová, Ph.D.
PAL04 Mgr. Libuše Páleníčková, Ph.D.
SCH0130 Mgr. Martina Schneiderová, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Full-time Graded credit 2+1
Part-time Graded credit 0+8

Subject aims expressed by acquired skills and competences

- to characterize of types interpersonal communication - to recognize effective communication from ineffective - to understand empathy - to recognize positional and principal negotiating - to illustrate parallel transaction - to apply methods of leading interview - to analyze interpersonal styles in solving conflict - to demonstrate styles of manipulation

Teaching methods

Lectures
Seminars
Tutorials

Summary

The goal of seminary is to provide basic teoretical cnowledge of the psychology in the human communication and allow practice of choosen communication skills and technics.

Compulsory literature:

MüHLEISEN, Stefan and Nadine OBERHUBER. Karrierefaktor Soft Skills. Haufe Lexware, 2005. ISBN 978-3-448-06825-2. PETERS-KüHLINGER, Gabriele and John FRIEDEL. Soft Skills. Haufe Lexware, 2008. ISBN 978-3-648-03431-6.

Recommended literature:

GIBLIN, Les. How to be People Smart. Les Giblin Books, 2011. ISBN 9781937094034. PAUL, David. Communication strategies level 2. Heinle ELT, 2010. ISBN 9789814232623.

Way of continuous check of knowledge in the course of semester

seminar paper on the selected topic, a written test

E-learning

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Další požadavky na studenta

There are no other requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. General analysis human communication. Purpose of communication, communication context, communication motives. 2. Nonverbal communication. 3. Verbal communication. Paralinguistic. Principles of verbal communication. 4. Mistakes in judgment of others. 5. Empathy. Feedback. 6. Techniques of interviewing. 7. Influencing. Maneuver and manipulation. 8. The basic hostile pressure methods. 9. Negotiation. 10.Conflicts and solving. 11.Interpersonal styles. 12.Transactional analysis. 13.Psychological aspects of mas-media communication. 14.Intercultural communication. Dimension of time in communication.

Conditions for subject completion

Full-time form (validity from: 2013/2014 Winter semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of points
Graded exercises evaluation Graded credit 100  51
Mandatory attendence parzicipation: active participation in seminars (80%) directed reading written test

Show history

Occurrence in study plans

Academic yearProgrammeField of studySpec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
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2018/2019 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance K Czech Ostrava 2 Choice-compulsory study plan
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2017/2018 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport P Czech Ostrava 2 Choice-compulsory study plan
2017/2018 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology P Czech Ostrava 2 Choice-compulsory study plan
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2016/2017 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (10) Rail Transport P Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport P Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology P Czech Ostrava 2 Choice-compulsory study plan
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2016/2017 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance K Czech Ostrava 2 Choice-compulsory study plan
2016/2017 (N2301) Mechanical Engineering (6208T116) Industrial Engineering K Czech Ostrava 2 Choice-compulsory study plan
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2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (40) Design of Machines and Equipment P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (20) Production Machines and Equipment P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (70) Earth, Mining and Building Machines P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (35) Transport Equipment and Material Handling P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (10) Technological management P Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (20) Mechanical Engineering Technology P Czech Ostrava 2 Choice-compulsory study plan
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2015/2016 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport K Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology K Czech Ostrava 2 Choice-compulsory study plan
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2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (20) Production Machines and Equipment K Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (35) Transport Equipment and Material Handling K Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (70) Earth, Mining and Building Machines K Czech Ostrava 2 Choice-compulsory study plan
2015/2016 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3901T003) Applied Mechanics P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3902T004) Automatic Control and Engineering Informatics P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (40) Design of Machines and Equipment P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (20) Production Machines and Equipment P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (70) Earth, Mining and Building Machines P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (35) Transport Equipment and Material Handling P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (20) Mechanical Engineering Technology P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (10) Technological management P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2302T043) Hydraulics and Pneumatics P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T013) Robotics P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2302T006) Energy Engineering P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (10) Rail Transport P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (40) Air Transport P Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3902T004) Automatic Control and Engineering Informatics K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T013) Robotics K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (70) Earth, Mining and Building Machines K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2302T043) Hydraulics and Pneumatics K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (35) Transport Equipment and Material Handling K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (20) Production Machines and Equipment K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (10) Rail Transport K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (20) Mechanical Engineering Technology K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (10) Technological management K Czech Ostrava 2 Choice-compulsory study plan
2014/2015 (N2301) Mechanical Engineering (2302T006) Energy Engineering K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (20) Mechanical Engineering Technology P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (10) Rail Transport P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (40) Air Transport P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2302T006) Energy Engineering P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (16) Hydraulics and Pneumatics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (10) Technological management P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T013) Robotics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3901T003) Applied Mechanics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (35) Transport Equipment and Material Handling P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (20) Production Machines and Equipment P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (40) Design of Machines and Equipment P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (70) Earth, Mining and Building Machines P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3902T004) Automatic Control and Engineering Informatics P Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (10) Rail Transport K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (20) Road Transport K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T003) Transport Equipment and Technology (30) Transport Technology K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (20) Mechanical Engineering Technology K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2302T006) Energy Engineering K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (16) Hydraulics and Pneumatics K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2303T002) Mechanical Engineering Technology (10) Technological management K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (2301T013) Robotics K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (35) Transport Equipment and Material Handling K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (20) Production Machines and Equipment K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (72) Technical Diagnostics, Repairs and Maintenance K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3909T001) Design and Process Engineering (70) Earth, Mining and Building Machines K Czech Ostrava 2 Choice-compulsory study plan
2013/2014 (N2301) Mechanical Engineering (3902T004) Automatic Control and Engineering Informatics K Czech Ostrava 2 Choice-compulsory study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner