711-0522/07 – Communication Skills (Kom Dov)

Gurantor departmentDepartment of Social SciencesCredits3
Subject guarantorMgr. Jana Matochová, Ph.D.Subject version guarantorMgr. Jana Matochová, Ph.D.
Study levelundergraduate or graduateRequirementOptional
Year2Semestersummer
Study languageCzech
Year of introduction2015/2016Year of cancellation2022/2023
Intended for the facultiesFSIntended for study typesBachelor
Instruction secured by
LoginNameTuitorTeacher giving lectures
MAT17 Mgr. Jana Matochová, Ph.D.
PAL04 Mgr. Libuše Páleníčková, Ph.D.
SCH0130 Mgr. Martina Schneiderová, Ph.D.
Extent of instruction for forms of study
Form of studyWay of compl.Extent
Part-time Credit 6+3

Subject aims expressed by acquired skills and competences

- to characterize of types interpersonal communication - to recognize effective communication from ineffective - to understand empathy - to recognize positional and principal negotiating - to illustrate parallel transaction - to apply methods of leading interview - to analyze interpersonal styles in solving conflict - to demonstrate styles of manipulation

Teaching methods

Lectures
Seminars
Tutorials

Summary

The goal of seminary is to provide basic teoretical cnowledge of the psychology in the human communication and allow practice of choosen communication skills and technics.

Compulsory literature:

MüHLEISEN, Stefan and Nadine OBERHUBER. Karrierefaktor Soft Skills. Haufe Lexware, 2005. ISBN 978-3-448-06825-2. PETERS-KüHLINGER, Gabriele and John FRIEDEL. Soft Skills. Haufe Lexware, 2008. ISBN 978-3-648-03431-6.

Recommended literature:

GIBLIN, Les. How to be People Smart. Les Giblin Books, 2011. ISBN 9781937094034. PAUL, David. Communication strategies level 2. Heinle ELT, 2010. ISBN 9789814232623.

Way of continuous check of knowledge in the course of semester

seminar paper on selected topic, written test

E-learning

MS Teams

Other requirements

There are no other requirements for students.

Prerequisities

Subject has no prerequisities.

Co-requisities

Subject has no co-requisities.

Subject syllabus:

1. General analysis human communication. Purpose of communication, communication context, communication motives. 2. Nonverbal communication. 3. Verbal communication. Paralinguistic. Principles of verbal communication. 4. Mistakes in judgment of others. 5. Empathy. Feedback. 6. Techniques of interviewing. 7. Influencing. Maneuver and manipulation. 8. The basic hostile pressure methods. 9. Negotiation. 10.Conflicts and solving. 11.Interpersonal styles. 12.Transactional analysis. 13.Psychological aspects of mas-media communication. 14.Intercultural communication. Dimension of time in communication.

Conditions for subject completion

Part-time form (validity from: 2015/2016 Winter semester, validity until: 2022/2023 Summer semester)
Task nameType of taskMax. number of points
(act. for subtasks)
Min. number of pointsMax. počet pokusů
Credit Credit 85  85 3
Mandatory attendence participation: self-study of professionale literature written test

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Conditions for subject completion and attendance at the exercises within ISP: Final written test

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Occurrence in study plans

Academic yearProgrammeBranch/spec.Spec.ZaměřeníFormStudy language Tut. centreYearWSType of duty
2022/2023 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2021/2022 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2020/2021 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2019/2020 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2018/2019 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2017/2018 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2016/2017 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan
2015/2016 (B3907) Energetics (3907R012) Energetics of the 21st Century K Czech Ostrava 2 Optional study plan

Occurrence in special blocks

Block nameAcademic yearForm of studyStudy language YearWSType of blockBlock owner

Assessment of instruction



2018/2019 Summer
2017/2018 Summer