712-0138/01 – Business English I (A-BE/I)
Gurantor department | Institute of Languages | Credits | 5 |
Subject guarantor | Mgr. Zuzana Trawinská | Subject version guarantor | Mgr. Zuzana Trawinská |
Study level | undergraduate or graduate | Requirement | Compulsory |
Year | 1 | Semester | winter |
| | Study language | English |
Year of introduction | 2009/2010 | Year of cancellation | |
Intended for the faculties | EKF | Intended for study types | Bachelor |
Subject aims expressed by acquired skills and competences
The aim is to acquire communication skill in business English with the output level B1-B2 of the Common European Framework of Reference for Languages.
Teaching methods
Tutorials
Summary
The Business Intermediate:
A student will learn how to write a placement report, distinguish between formal and informal correspondence, assess a problem and deal with it, express his/her opinion correctly and explicitly. He/she will learn how to structure a presentation.
Compulsory literature:
Recommended literature:
Way of continuous check of knowledge in the course of semester
Working out formal and informal business correspondence
Credit test
E-learning
Other requirements
Active participation during tutorials, working out of assigned written and oral tasks, 80% attendance, min. test result: 65%.
Prerequisities
Subject has no prerequisities.
Co-requisities
Subject has no co-requisities.
Subject syllabus:
Units 1 - 3
1 Corporate culture
2 Work organization and responsibility
3 Past tenses
4 Meetings one-to-one
5 A placement report
6 Customer support
7 Customer service and telephoning
8 Asking questions and giving instructions
9 Dealing with problems by telephone
10 Formal and informal correspondence
11 Products and packaging, relative clauses
12 Specifications and features of the product
13 Presentation – structure
14 Credit test
Conditions for subject completion
Occurrence in study plans
Occurrence in special blocks
Assessment of instruction
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